Limeroad — non-delivery of product

The product was ordered on 8th october. The company promised that if you pay rs. 999 to buy a jeans trousers (Original price rs 1199), you will get a polyester bag (Original price rs 699) by just paying rs. 1

I fell to this trap. The trousers was delivered to me on 14th of october 2019 and the bag was supposed to be delivered by 26th of october, 2019. The trousers was a very cheap one, still i kept it for the another promsed item.

From 26th october on, i make calls every alternate days to limeroad only to listen fake promises that the item will be shipped in two business days, in three days, by tuesday, by saturday and the like.

I sent a number of mails where they didn't mention any date any time except the last one. Their they mentioned that it would be surely delivered in 7 business days...

Nothing worked. I implored them, begged for not cheating. Now they are advising to wait for another 7 business days and then if the item is not delivered they would provide rs 200 for the bag!

I don't know what to do. Plz help. Plz. Sincere regards.

Anup panja
West bengal