[Resolved] Limeroad — Order not placed..amount debited

Revathy Sandeep

from Bengaluru, Karnataka

Dec 8, 2016

Address: 600002

I ordered dress material on Limeroad, money got deducted through net banking.
date 8/12/2016
Order is not reflected in orders column and I didnot get any mail regarding the order.
Order number is not generated.
This is the first time its happening for me in Limeroad.
I got message from HDFC that the amount has been deducted from my account.
Please refund or confirm the order.

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Jan 8, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2016

LimeRoad Customer Care's response Hi Revathy, Please be assured that we are here to assist you. Usually, things like these happen when the payment gets stuck in the gateway. However, we cannot ask for your details publicly so we request you to please write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.

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Comments

Revathy Sandeep

from Bengaluru, Karnataka

Dec 9, 2016

HiTeam, I have written to the email id that is mentioned by you.
I cannot call as there is no order number for my transaction.

Vaibhav Wanjari

from Vadnagar, Gujarat

Jan 9, 2017

Please help me to track my order asap otherwise I will forward this concern in consumer forum

Niter Zirdo

from Powai, Maharashtra

Dec 5, 2020

ordered plazo and kurti on Limeroad, money got deducted through net banking.
I didnot get any mail regarding the order.
Order number is not generated.
I got message from SBI BANK that the amount has been deducted from my account.
Please refund or confirm the order