[Resolved]  Limeroad — Order was not placed and Money deducted from account

Address: Mumbai City, Maharashtra

Date: 10/06/2015 22:40-22:41 I have selected two dresses under BUY 1 GET 1 offer 1. Polka dotted peplum dress 2. bird print navy dress After selecting dresses on limeroad app I made payment through internet banking but order was not placed and my money deducted from bank account. First I confirmed with bank and bank gave response that payment has reached merchant but on app my order was not placed. Details of payment provided by bank are as follows in ref no. CCACF1BAB906IG0ADXMTY3 TRANSFER TO [protected] AVENUES INDIA PRIVATE Resolution: Either deliver dresses or return my money Please
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Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2015
LimeRoad Customer Care's response
Dear Shraddha,

We are so sorry for the inconvenience caused to you. We request you to share your registered email id and contact# (at [protected]@limeroad.com) that was used while placing the order so that we can check it at the payment gateway.
 
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