[Resolved] Limeroad — Order was not placed but transaction done.

Sangeeta Dey

from Delhi, Delhi

Jan 11, 2017

Address: Gautam Buddh Nagar, Uttar Pradesh, 201305

Website: limeroad.com

I made an order of Rs.2368 on 8.1.17 from Limeroad mobile app. The balance was deducted from my account but the order was not placed due to some server problems. i tried to lodge a complain that day only but due to some network problems i could not reach. please see to the matter. either confirm the order or reimberse the money to my account. I waited for two days for the reply from the site but in total vain. In fact tried to communicate to the sites customer care but of no use. please see to the matter and help me get the order or the money.

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Feb 12, 2017

Complaint marked as Resolved

LimeRoad customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2017

LimeRoad Customer Care's response Hi Sangeeta, we’re so sorry to learn that you had less than adequate experience with us. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

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Comments

ashwini v

from Nazareth, Tamil Nadu

Jan 13, 2017

Order [protected] ..I have returned the dress ..but why amount is getting credit to LR ..Please refund it to my bank account as a soon as possible ..This is the only online shopping like dis ..With all others they don't have this kind of conditions. .I want my money back to my account .

LimeRoad Customer Care's response, Jan 19, 2017

Verified Support

Hi Ashwini, please share your bank details to [email protected] so that we could assist you on this. Anurag!

Iqra Khan

from Mumbai, Maharashtra

Jan 16, 2017

I have order for a bag of austin klein in orange tan but received orange color. I want it to be exchaged as soon as possible as I have to gift it on sunday i.e. 14th january, 2017, do the needful at earliest.

LimeRoad Customer Care's response, Jan 17, 2017

Verified Support

Hi Iqra, We are so sorry for the inconvenience caused to you. Please click here goo.gl/QHNPIW and fill in your order details. I shall get back to you as soon as possible.
Best, Anurag!

Nooruddin Rehman

from Bengaluru, Karnataka

Jan 18, 2017

My order number [protected] not delivered. You send to my account LR Credit refund.
I d, nt ask refund. Pls send me my order soon.

Nooruddin Rehman

LimeRoad Customer Care's response, Jan 23, 2017

Verified Support

Hi, I am so sorry to know that you had a bad experience with us. Please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week.

Riinee

from Jorhat, Assam

Jan 20, 2017

Hello! On 7th jan, 2017 I tried placing order for two handbags through online app.The amount was deducted from my account but still now I havent received any order summary or anything regarding the order, not even any order number
Kimdly fix the matter and refund my money

Nabamita Boral

LimeRoad Customer Care's response, Jan 22, 2017

Verified Support

Hi Riinee, apologies for the inconvenience caused. Please feel free to write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10am to 8pm, 7 days a week. Anurag!