[Resolved]  Limeroad — Pathetic product quality and issues in pick up of returnable items

Address: 122001
Website: www.limeroad.com

I ordered 3 products (Order number [protected]); received the order the next day i ordered. Seeing the quality of the product i immediately requested for return the next day. I got n number of calls and every time was given false promise that these would be picked up asap. I received so many mails stating regret the delay in return product pick up. Received calls from call center and [protected] to confirm the pick up still it never happened.

The products are with irregular neckline; seems like they have just been stitched by a local tailor who is learning to stitch.

I had ordered from here prior but never faced this issue. People keep their target bars in the upward service delivery levels but i think limeroad is following this the other way round. Their service and quality levels are deteriorating with time which is not a good sign of sustaining in business.
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
 
1 Comment

Comments

Hi Pallavi, Apologies for your less than satisfactory LimeRoad experience. However, as per our records the order to be returned has been picked up now. Further, the amount of Rs 1924 has been initiated as a refund against it and would reflect in your account maximum by tomorrow against the name of A.M Market Places Pvt Ltd. Still have questions? Give us a shout on[protected] or shoot us an email at [protected]@limeroad.com, we are available 10am to 8pm, 7 days a week.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LimeRoad
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1210
    Pending
    0
    Resolved
    487
    LimeRoad Phone
    +91 12 4668 3700
    LimeRoad Address
    4th & 5th Floor, Plot No. 48, Sector 44, Gurgaon, Haryana, India - 122001
    View all LimeRoad contact information