Limeroad — Product never delivered, no refund

Address: LimeRoad.com 4th & 5th Floor, Plot No. 48, Sector 44, Near HUDA City Center Metro Station, Gurgaon, Haryana - 122001, India.

I have purchased some clothings for my wife on 9th april 2020. It's been over 2 months i didn't get a single update from their end. If they fail to deliver the product due to this pandemic thay could have returned my money back. They were not bothered to answer my e-mails, phone calls etc and i feel i have lost my money. Attaching all my orders info and communcation e-mails. Please take necessary drastic steps so that i can have my money back (Inr 897) at least.