Limeroad — Product not delivered

Website: limeroad.com

Regarding order [protected]:

I had ordered for 3 pairs of footwear, of which I received only 2.
I had already made payment for all 3 while pl;acing my order.

Limeroad.com informed me that my order is delivered fully, which is untrue.
I wrote about this to their customer service email, '[protected]@limeroad.com, but no action was taken.

I have been cheated.
It is Limeroad's responsibility to ensure that neither their staff nor the courier person endorses in such activities.

Deliver the pending products asap, or refund me the amount paid.