Limeroad — Received 1 dress instead of 2

Dr.Harpreet

from Delhi, Delhi

Jun 16, 2016

Address: Gurgaon, Haryana

Website: Limeroad

Hi i just received a package from limeroad. I had ordered 2 dresses n the invoice also mentioned 2 dresses amount rs 1125/-. However on opening the package i found only one dress viz polka dot print dress. The other dress sleeveless geometric print dress is not in the package. I opened the package in front of the courier man so he too is a witness to the fact. Courier man 's name is mr. Surinder n his supervisor's name mr. Asutosh sharma (I talked to him too informing him about the same). Kindly look into the matter.
Regds
Dr. Harpreet

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LimeRoad Customer Care

from Delhi, Delhi

Jul 1, 2016

Verified Support

Hi Harpreet, Apologies for your less than satisfactory LimeRoad experience. Please share the order number you are referring to or inbox the contact details associated with it so that we can resolve the issue for you asap. If you need help on anything else, please feel free to write to us at [protected]@limeroad.com or call us on[protected]/[protected]. Our working hours are 10am to 8pm, 7 days a week.

Dr.Harpreet

from Delhi, Delhi

Jul 3, 2016

Hi limeroad thanx fr ur help the matter was resolved by ur customer care executive.Bt.it takes a long time on the phone to explain things n ur no.is not toll free.That is an issue u must look into.