[Resolved]  Limeroad — refund amount from lr credits to account

Website: Limeroad

I had purchased few clothes from Lime road but found the clothes material of poor quality, so returned them but the amount got transferred as LR Credits. This option wasn't selected by me during order. This totally unfair to get the refund as LR credits instead of going back into the bank account. I even tried to look for LR credits refund option or complaint option in the Lime road app itself, but it doesn't contain any such facility. It's seems intentional from the company side that even after so many complaints on this issue, they are not improving on this part. This is really frustrating to followup so much or do these many efforts to get back your own money.
My order number is #[protected]. Pls transfer my money to my account.
My BHIM UPI Address is [protected]@utbi
Thanks
Quereeta Ranjan
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Nov 25, 2018
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2018
LimeRoad Customer Care's response
Hi, please be informed that we have initiated the refund in the same account from which you have made the payment. Further, the refund will reflect in your account within 7 working days.
 
3 Comments

Comments

I have refund of my order and I can't transfer to my bank account

LimeRoad Customer Care's response, Oct 25, 2018
Verified Support
Hi Satpal, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.You may also write to us at [email protected] or call us on 0124-6683700/0124-4420900. Our working hours are 10 am to 8 pm, 7 days a week.
Even I go same call yesterday. That I won car and I need to pay 6500. Limeroad being such big firm should take care of this.
LimeRoad Customer Care's response, Oct 25, 2018
Verified Support
Dear Customer,

Limeroad never contacts its customers via any unsolicited phone call or email asking for money or any type of personal information. Limeroad does not ask any customer to deposit any type of funds to the individual or open accounts for/in the name of individuals. All transactions on Limeroad.com are made via a secured server only AFTER an order has been placed or confirmed by a customer on the website/telephonically. We urge all customers to remain alert and not fall prey to frauds or scams perpetrated by individuals who impersonate to be employees of Limeroad.com.

We also wish to bring to the notice of all concerned that such calls are made with the intention of committing fraud and illegally obtaining confidential information and/or money from people. In case you receive any kind of offers, prizes or requests for personal information via telephone/ e-mail, purporting to be from Limeroad, you are advised to call/e-mail the customer care at [email protected] or call us on 0124-6683700/0124-4420900 to confirm before responding.

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences and such fraudulent communication shall not be treated as any kind of offer or representation by Limeroad.
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