[Resolved]  Limeroad — Refund not received and pathetic customer care service

They say they have processed the refund. Although i haven't received the money and 2 months have passed. The customer care executives dont have any knowledge regarding the bank transactions. They spot the order transaction with the debit amount and mail me with the assertion that the amount is successfully reflecting in my statement. Whereas it was the order transaction. They are so careless, they dont see the bank statements carefully.

I request Limeroad to please refund my money to me at your earliest. 1275rs is certainly not a small amount.
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Aug 12, 2021
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2021
LimeRoad Customer Care's response
We're so sorry. Please DM your registered contact details, so that we can assist you accordingly - Team limeroad
 
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    4th & 5th Floor, Plot No. 48, Sector 44, Gurgaon, Haryana, India - 122001
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