Limeroad — Refund not yet received

Address: Gurgaon, Haryana, 122003

Website: Limeroad

I placed an order at Limeroad on 29 Nov 2016(Order No: 7071890).The total amount charged was 1163 Rs. (COD) but bcoz there were some size and Quality issues I returned the entire order.I have heard from my friends that their return policy is customer friendly so I went ahead and placed an order with them... But now I'm wondering why I did all that. I just do not understand when other websites like Amazon, Flipkart, Snapdeal, Shopclues, Paytm etc. have the same standard policy of return and refund and when then they actually give your money back within 3-4 days(Max 7, but in my case, I have got money back mostly within 3-4 days.) why Limeroad's case is so different.
The worst thing is there is contact number to contact them personally. Their customer care number never works.
So the only way to let them know that you are dissatisfied with their is service is a text message facility, I did that as well but their customer care takes forever to reply and once they decide to reply back then also the answer is we will contact you within 1-2 days and then they disappear again.
It has been more than 10 days and still I have not got my money back. I have contacted them so many times through texts but all in vain. Now I m really furious and would not suggest anyone out there reading this to buy from this website.The customer care is Pathetic...

ORDER ID: 7071890 (Return #2) created on: 04/12/2016
Floral Print Contrasting Yoke Round Neck Top

Return

Status:
Return Picked
Refund Amount: ? 14
Refund mode: LR Credits

Refund status:
SUCCESS details
Refund Amount: ? 325
Refund mode: NEFT Transfer

Refund status:
Refund Processed details

ORDER ID: 7071890 (Return #1) created on: 02/12/2016
Red, Peach, White Crepe Top
Loxia Artificial Pollination Light And Dark Pink Tropical Mini Lilium Bunch In Wooden Vase Arrangement (10.5 Inch Height)
Multicolour Floral Print Full Sleeve Georgette Blouse

Return
Return
Return

Status:
Return Picked
Refund Amount: ? 37
Refund mode: LR Credits

Refund status:
SUCCESS details
Refund Amount: ? 838
Refund mode: NEFT Transfer

Refund status:
Refund Failed details