Limeroad — refund pending

I have prepaid for 5 products vide order no [protected] on 11 sep 2019 from lime road shopping app, from 5 i have returned back 3 on 14 step 2019.They have keep pending refund of 2 products till the date .
I have prepaid money i have returned back products as per their channel of process and still they are not refunding my money back saying you returned wrong product.
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On phone call say from lime road and you are winning a car . i am your regular customer since 6 months. my mobile number is register in your order No.[protected] . is this fake call or anything. i have returned product and share online my bank details to lime road. i want to talk on customer care of lime road please contact me immediately.

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    4th & 5th Floor, Plot No. 48, Sector 44, Gurgaon, Haryana, India - 122001
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