[Resolved] Limeroad — Return process

[Resolved] Limeroad — Return process

F Fakie Take Aug 14, 2021

The website clearly mentions that If you have paid for the order using bank account/credit card/debit card, then the refunded amount gets credited to your bank/credit card account within 7 business days from the date of by Limeroad, after the products clear the Q.C process. However, when I initiate the return process I only get the option that the refund amount will be transferred as LR credits. I don't want LR credits and only want the money back into my account. Otherwise it will amount to cheating. Was this information helpful? No (0) Yes (0)
Aug 27, 2021 Complaint marked as Resolved I emailed Limeroad for which I received a quick reply and even a call back. Customer support was very good. I could easily transfer the LR credits that I received as the refund for the returned products into my bank account. A suggestion for Limeroad - please provide the correct email id to contact for customer support on your website. I found that email id on this complaint forum. Thanks team Limeroad. I have had a very good experience shopping from you. Good quality products, fast delivery, great customer support and easy return & refund process. LimeRoad customer support has been notified about the posted complaint.
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Fakie Take

Aug 27, 2021

My complaint has been resolved. I was able to successfully transfer my LR credits into my bank account. Thanks Limeroad team. My experience with Limeroad has been great so far except that I got nervous when the refund for the returned products was given back as LR credits instead of money. One can easily transfer the credits in your bank account. The products I bought from the website were just as described, delivery was fast and return and refund process easy. Overall, very nice experience with the website including customer support. I received very prompt reply and call back from them. Thank you a lot!