[Resolved]  Limeroad — return the original product which I didn't receive

Order #[protected]
i ordered brown tpr slippers on 23 january and delivered on 27 january. after opening the package i found that i got different slippers which i didn't order. after this incident i called limeroad customer care and explained my problem. a lady register my return request. after that i returned the slippers(which i received) and got refund. a wonderful experience.

but today i got call from limeroad warehouse. a person on otherside told me that we received your returned slippers but our seller didn't accept the slippers because as per seller and limeroad warehouse the slippers which i returned is different (i am in the same boat). a person on a call give me two solution.
(1)return the original slippers(which i never received).
(2)pay the full amount of slippers.
simply wow, what a customer service limeroad currently offer to their customers.
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Mar 29, 2018
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
LimeRoad Customer Care's response
Hi Jasmin, we'd like to inform you that the refund of R.1739 has already been initiated on the 30th Jan'18. We suggest you, please check with your bank once.
Feb 27, 2018
Updated by jasmin bhanderi
no problem in refund part but after few days limeroad warehouse team is harrasing customer for original product which customer never received from limeroad. please tell them don't call me again.
https://twitter.com/IamBhanderi/status/[protected]
 
1 Comment

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no problem in refund part but after few days limeroad warehouse team is harrasing customer for original product which customer never received from limeroad. please tell them don't call me again.
https://twitter.com/IamBhanderi/status/[protected]

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