Limeroad — The product I received is totally different from the product I ordered

Address: Ludhiana, Punjab, 141001
Website: www.limeroad.com

Order ID No: [protected]

Monochrome Striped Woolen Sweatshirt - Received
The sweatshirt I have ordered is in grey and white color and the one I have received is pink and navy blue.

Navy Blue Polyester Formal Blazer - Received
It has a bow both in front and back of the blazer but the one I got doesn't have anything like that

black fleece printed sweatshirt - Cancelled

If the product is out of stock instead of letting customer know it these people are sending whatever junk they have.

I had 3 more orders with you guys; Obviously I cancelled all three.

When someone order online they might expect some color variations or inferior quality but they are sending totally different product.

Not everyone wants to go for return and exchange as it is a add on job as a customer.

After calling their customer care people they said they will arrange for pick up and I will get call back for sharing Account details for getting my money back. Neither happened.
On asking about the assurance for not getting such products in future, Their customer care people told, the seller has been blocked from the site.
But both seller's products are still displayed on their website.

Do their customer care executives along with the sellers think customers are fool? How can they give wrong information to the customers

These people along with their sellers are trying to be-fool customers and make money out of it.

It is such a waste of customers time and the money will also get stuck with these people.
You need to call them 100 times before they will give back the money.
Was this information helpful?
No (0)
Yes (0)
LimeRoad customer support has been notified about the posted complaint.
 
1 Comment

Comments

My money has been deducted from my account but order not confirmed even aftr contacting customer they told to wait for 24 hrs but still no response limeroad is a fraudster.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LimeRoad
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    41%
    Complaints
    1210
    Pending
    0
    Resolved
    487
    LimeRoad Phone
    +91 12 4668 3700
    LimeRoad Address
    4th & 5th Floor, Plot No. 48, Sector 44, Gurgaon, Haryana, India - 122001
    View all LimeRoad contact information