[Resolved]  Limeroad — weird product return procedure

Address: Mumbai City, Maharashtra, 400060

I had ordered the product (T-shirt) few days back, i was shocked to see the product once after receiving it as it was completely different in terms of the color and pattern i had ordered.

Worst thing is the return policy, as immediately i had initiated the return request through app, calls.

I was continue receiving the msg that the guy has tried calling u but u were not reachable, till the time the days were not over as per their return policy.

Weird thing was that if i was able to receive the call to collect the other product delivery, then how come i was not reachable at the time of returning.

And the other bad part of lime road is that the customer care officer do not take the request sometimes.

You can call me on [protected], to clear the genuinity of my case.

Regards.
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Mar 29, 2018
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
LimeRoad Customer Care's response
Hi Anup, we'd like to inform you that we've tried to contact you multiple times via call and SMS. However, we couldn't receive any response from your end. Hence, the return request for the captioned order has been cancelled.
 
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Please cancel my order for 2 multi coloured crepe a line dress.. order numbe4: #[protected]
LimeRoad Customer Care's response, Mar 14, 2018
Verified Support
Hi Asha, please be informed that the captioned order has already been delivered.

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