Limeroad — wrong product delivered and no refund or replacement

Address: 800013

I had rs 810 as 100%redeemable cashback from a previous order and i ordered two tops. I paid an additional 165 for my new order. One of them was ok but the second top delivered was totally a wrong product which i returned. Now the customer care is adamant and behaving badly neither refunding my money nor replacing the order. They refunded only 61 rupees out of my 340. They want me to take gold membership which is of no use to me as i don’t trudy them anymore. I want a simple refund or a replacement according to my order as wrong delivery of product is not at all my fault. Please help.