Limeroad — ZERO communication on Refund and NO update

Hello Support Team,

I have been in contact with your support team from 13th Jan till 30th Jan between this time period I have personally sent back the items to the provided address through support mail response 16 days ago and I still have not received my refund I am getting no results and the refund even after 10+ mails between the team and me this service experience is quite pathetic I want my refund and this matter resolved now.

RETURN order number: 89115324
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Yours sincerely.