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Link Utsav — Payment done but didnt get any order number or receipt

Hello, I have done payment for high resolution number plate on 28 th december 2020 but I am not getting any order id or any receipt for it.

Also their customer care is also not repsonding .
Is this the sevice Link utsav is providing .

I have made payment through Bhim UPI and transaction id is[protected]
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Order id downloading pending

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I have booked fuel sticker for my car (Maruti Baleno RS HR26ED4192) through HSRP site on 30th April'21. I paid Rs. 149 as a booking amount but till now I didn't recieved any order no., Receipt and my fuel sticker. Kindly check and resolve the issue ASAP.(Pls refer attached image)

Regards
Samar ASHIf

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