[Resolved] Livpure — Beep sound in livpure Smart ro

[Resolved] Livpure — Beep sound in livpure Smart ro

R Ritikatr Jul 10, 2020

Hi, I am getting beep sound in livpure Smart RO. My subscription is valid till SEPTEMBER 2020 EVEN after raising multiple request and posting on FB page and calling them again on customer support, I am not receiving any response Kindly assist Was this information helpful? No (2) Yes (0)
Aug 6, 2021 Complaint marked as Resolved LivPure customer support has been notified about the posted complaint. Verified Support Jul 14, 2020 LivPure Customer Care's response Hi Ritikatr, we apologise for the inconvenience you have experienced. Please share your registered contact number and we will reach out to you. Regards, Team Livpure Jul 14, 2020 Updated by Ritikatr [protected] Verified Support Jul 14, 2020 LivPure Customer Care's response Hi Ritikatr, we have raised a service request JS-[protected] and it will be resolved within 3-4 working days. Regards, Team Livpure Jul 14, 2020 Updated by Ritikatr It's been already 3-4 days since I raised the complaint and no action has been taken yet Verified Support Jul 15, 2020 LivPure Customer Care's response Hi Ritikatr, we have escalated it to our concerned team and they shall connect with you for further assistance. Regards, Team Livpure Jul 17, 2020 Updated by Ritikatr It's already been 3-4 days and no update from your side. Kindly uninstall the purifier as it is too much of an issue for me Jul 20, 2020 Updated by Ritikatr It's been so many days and yet no response When you cant service your products why sell it. Please uninstall the product or get it fixed Verified Support Jul 22, 2020 LivPure Customer Care's response Dear Ritikatr, we believe that your concern has been addressed. Do let us know if you need any further assistance. Regards, Team Livpure
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