| Address: Esther's Mansion, Plot No-8, Veda Street, Sai Krishna Enclave, Yapral |
| Website: www.livepuresmart.com |
I have been facing water leakage issue from ro purifier from saturday night, even though if am keeping it shut down from main switch the leakage is there, i have registered the following complaint thrice from sunday morning but i have not received any confirmation call on the same..,
Dear customer, thank you for registering your service complaint. Your call id is js-[protected]. Please call [protected] for any query.
Below is the trail mail sent on monday including two attachments of call list screenshots:-
Special police officer sv ramesh
Attachments
Mon, jun 15, 2:22 pm (22 hours ago)
To customercare
Dear livepure team,
Referring to the trailing mail, this is for your kind information that i haven't received any call regarding the complant ticket or request raised.
I have also been calling customer care since morning, sometimes nobody responds, sometimes its get disconnected automatically and sometimes its on hold for 14-15 mins and then disconnect (Screenshot of call attached).
If your team can go with the previous mails hope you can understand that from day one i purchased livepure, i have faced been facing tremendous bad & filthy experience and now again the same..
Why is it your team unable to provide satisfaction job to clients, why this delay and negligence in your service.
What is your expectation for future sevice..?
Waiting for your suitable action and reply on at the earliest please.
Orelse i have take action on my behalf seriously this time.
After these many mails and calling customer care also there have been no response.
If any technician is solving the issue by today evening then its ok, orelse i am going share all this issue from the date of purchase alongwith call records list and mails in social media.
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