[Resolved]  Livpure — no service person came for repair

Address: Kanchipuram, Tamil Nadu, 602105

Dear sir,

I have livepure pep pro plus water purifier.

My purifier preventive maintenance is not done, i raised request with no. Js [protected] on 05/09/18. But person not came for service. I have paid 5000 rs per year, i dont know why you people are neglecting.

After that,
My purifier getting leak. Already larged complaint on 15th november with request no. Js[protected]. Already 10 days over no person came till date. I called the person daily thrice, he is saying today/tomorrow i will come. I dont know why your maintaining service like this. Worst ever in my life... This is a basic need. Service person has to attend immediately. I hope you will solve my issue as soon as possible.

Regards,
Mohan
Mobile [protected]
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Dec 31, 2018
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Nov 26, 2018
LivPure Customer Care's response
Dear Mohan, sorry for the trouble. We assure you that the issue has been looked into and we shall have it resolved as soon as possible.

Regards,
Team Livpure
Verified Support
Nov 29, 2018
LivPure Customer Care's response
Dear Mohan, we believe that your concern has been addressed. Do get back to us if you need any further assistance.

Regards,
Team Livpure
 
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