[Resolved] Livpure — preventive maintenance _ js[protected]

Pradeep_81

from Bengaluru, Karnataka

Nov 16, 2018

Address: 560016

Website: Livpure CC

I bought livpure star plus ro on date 23rd oct 2017, on this product 3 preventive maintenance are free as per company offer.

Company did 1st pm on month april-2018 but 2nd
Pm still pending even after i call multiple days to costomer care & cc responding me every time "sir your pm is still due & we raised your concern on high priority" but after that no call for pm, cc also provided me bangluru area manager contect no but that is switched off when ever i called on that numbe.

So kindly look into tha matter & reslove it asap.

I bought livpure because sachin t. With livpure, now i am thinking whether that was my mistake when i bought it 🤔.

Thanks//
Pradeep bisht

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Jan 6, 2019

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2018

LivPure Customer Care's response Hi Pradeep, we're sorry that you had a bad experience. Be assured our team will look into this immediately.

Regards,
Team Livpure

Nov 19, 2018

Updated by Pradeep_81 Team,

Still pending my RO PM .

I think livpure team wants that buy annual maintenance pack but when he not provided me a good service in warranty period so how can i trest him.

Please suggest me what should i do now .

Should i go with consumer forum.

Thanks///
Pradeep bisht

Verified Support

Nov 20, 2018

LivPure Customer Care's response Dear Pradeep, we would like to connect with you. Kindly share your registered contact details with us.

Regards,
Team Livpure

Verified Support

Nov 23, 2018

LivPure Customer Care's response Dear Pradeep, we believe that your concern has been addressed. Do get back to us if you need any further assistance.

Regards,
Team Livpure

Dec 03, 2018

Updated by Pradeep_81 Thank you tean

Verified Support

Dec 06, 2018

LivPure Customer Care's response Dear Pradeep, you're welcome. Have a great evening!

Regards,
Team Livpure