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L'Oreal Customer Care Contacts

www.lorealparis.co.in
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Updated: Feb 1, 2025
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So far, so good. L'Oreal is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope L'Oreal will keep up the work and continue to help more customers with their concerns even better 🤝
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L'Oreal Overview

Latest complaint 24H filling triangular pencil has been filed on 01/02/2025. Latest Resolved Excellence hair color was resolved Mar 11, 2021. L'Oreal ranks as the #6 most complained about among Hair and Beauty Salons.

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Recent L'Oreal reviews & complaints(142)

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D
Diane 19
Feb 1, 2025
Feb 1, 2025
This thread was updated on Feb 1, 2025
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L'oreal — 24H filling triangular pencil

Address: Leicester

I bought this product 30.1.25
When I used it it was orange !! not the colour brown shown on the product.
I have used many of your products before and been happy.
Please can I have either a replacement that is brown or a refund.

many thanks
Diane...
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Vonnie
Nov 10, 2024
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L'oreal — L'oreal excellence hair creme

Address: 21 Riverside Court, Fond du Lac, WI

I have used L'oreal hair color for years with complete satisfaction. However, I used it today with a great deal of difficulty. The bottle was so stiff, inflexible, unpliable that I had to use two hands to squeeze it firmly enough to get out the creme. This made it impossible to get an even distribution.
I have not had this problem before with L'oreal or any other squeeze bottle.

Why did you change to such a stiff inflexible...
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nileshagarwal291034
from Noida, Uttar Pradesh
Dec 23, 2023
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L'oreal — Inferior and Faulty product - Loreal Casting Creme Gloss - 634 Caramel Brown. Bill No. 43 dated 22 Dec, 2023

I had to go for a function and hence purchased the above product early morning. But to my dismay the hair color was of inferior quality. I applied hair color but my hair was not dyed / colored. Applied second time but the same result and hair was colored only 5% resultant I was looking very funny, which was very embarrassing.

Had purchased the Loreal product from Sahakari Bhandar, Mulund, Mumbai assuming it will be of high...
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