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L'Oreal Complaints & Reviews

1.9
Updated: Apr 21, 2023
Complaints 39
Resolved
14
Unresolved
25
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L'Oreal reviews & complaints page 2

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J
JASJEET GUJRAL
from Gurgaon, Haryana
Aug 4, 2015
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Free Movie Tickets with Loreal Shampoo

Address: New Delhi, Delhi

I had purchased Loreal paris shampoo in May and got the voucher of 2 free movie tickets which was valid till 31st july 2015 and I registered for those 2 times and they rejected the booking for some technical reason and they extended the voucher validity till 04th august 2015 and till today also i have not got any response from them despite many calls and e mail. I have also enclosed my my e mail below which i had write to them This is...
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P
prachih
from Mumbai, Maharashtra
Jul 31, 2015
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False marketing - Cinerewardz

Address: New Delhi, Delhi

I purchased Loreal products as they promised 2 free movie tickets. I registered for those and everytime, they reject the booking for some technical reason. My other friends have also told me the same thing. They are not giving any movie tickets, just luring people to buy their old products with this unethical marketing strategy of luring people into false promise. Date of purchase: 10 June 2015...
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Ninarika singh
from Gorakhpur, Uttar Pradesh
Jul 8, 2015
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duplication of product

Address: Mathura, Uttar Pradesh

Sir/ma'am Yesterday on 8/07/15, when I asked the shopkeeper to give me a L'Oreal face powder, he provide me a L'Oreal pertitude crème face powder worth rs 120. But when I searched this product on internet I found that there is no product like this selling by this company.I'hv doubt that someone is using the name of the company to sell local product.This prduct don't have any MRP written on it as well as there is no name of manufacturing...
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Soumita Shome
from Mumbai, Maharashtra
Jun 15, 2015
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free movie ticket offer not proper

Address: Kolkata, West Bengal

There was free movie ticket offer with l'oreal product, when we bought it we got a voucher which needed to be registered with www.lorealparis.cinerewardz.com, after registering we received a mail and as per their instruction we provide our two choices for movie ticket, but without showing any reason our request for tickets has been cancelled, we are informed through a sms, there after no reply in mail when we want a clarification for the...
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T
tigmanshu7
from Ahmedabad, Gujarat
Sep 29, 2014
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Loreal Paris Fall Repair Shampoo caused more hairfall

Address: Morbi, Gujarat

I had hair fall problem so I bought Loreal Paris Fall Repair shampoo which caused even more hair fall. My hair used to be thick and now it has become thin. This shampoo is useless. This shampoo does not do even 1% of what it says. I want refund and compensation....
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S
sharma_1981s
from Kapurthala, Punjab
Feb 10, 2013
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poor quality

Address: Patiala, Punjab

i got re-bonding done from l'oreal on Jan 26 and they did horrible job and charged me 12000. i don't know is this fixable or not. three years i got re-bonding done from the same place and he did excellent job but this time i was other guy and it is not good . i want my hair fixed or refund....
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pratibha kanojia
from Ludhiana, Punjab
Jan 28, 2013
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complaint against shopkeeper​s- not giving benefits of Loreal offers to consumers

Address: Chandigarh, Chandigarh

Hi
i am pratibha basically from dehradun living in Chandigarh . i am a regular user of l'oreal total repair shampoo and conditioner and my sister too. The product is too good but the problem is that the benefits u are giving to consumers the shopkeepers are not conveying it . I know about your offer free conditioner with shampoo but on Saturday i bought the shampoo from sec 20 c market Chandigarh , product no is TOTAL REPAIR...
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N
nikita005
Sep 14, 2012
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bad service

Address: Jaipur, Rajasthan

We took an inaugural offer of this salon called L'oreal Needs Beauty Salon of Vaishali Nagar, Jaipur (in the basement of 6 to 10 retail shop) of 10 services for Rs. 1000 last year. Initially they were welcoming but right before one month from the expiry date of our privilege card, they stopped taking our calls and denied us prior appointments for the services. The lady who runs it was very rude. This is how these people cheat and even...
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sanjivem
from Amritsar, Punjab
Sep 9, 2011
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DEFICIENT SERVICES & INDECENT BEHAVIOUR

Address: Gurdaspur, Punjab

L'OREAL NEW LOOK BEAUTY SALOON, PATHANKOT ISSUED BROCHURE FOR GETTING VARIOUS SERVICES ON PAYMENT OF RS. 500/- WHEN I VISITED THE SALOON THE OWNER DECLINED TO USE ANY L'OREAL PRODUCT AND ALSO REFUSED TO PROVIDE SERVICES BY DELAYING THE SERVICES, PUTTING CONDITION LATER ON OF GIVING ONE SERVICE IN ONE SITTING, REFUSING TO ENTERTAIN ITS BROCHURE EVEN BEFORE THE EXPIRY OF THIS BROCHURE AND EVEN RESORTING TO ABUSIVE LANGUAGE AND MANHANDLING....
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sanjive mahajan
from Bengaluru, Karnataka
Sep 5, 2011
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LOOT & MISBEHAVIOUR AT ITS SALOON

Address: Punjab

BEAUTY SALOON NAMELY "L'OREAL PROFESSIONAL NEW LOOKS UNISEX SALOON" RUNNING AT JODHAMAL COLONY, PATHANKOT (PUNJAB) ISSUED ME A BROCHURE NO 220 ON[protected] FOR RS. 500/- OFFERING VARIOUS SERVICES TO BE AVAILED WITHIN SIX MONTHS FROM THE DATE OF ISSUE. BROCHURE WAS TAKEN ON ASSURANCE THAT PRODUCT OF L'OREAL WILL BE USED AND CONSIDERING THE REPUTATION OF THE COMPANY.

HOWEVER ON OUR VISIT TO THE SALOON ON...
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Rahul_B
from Mumbai, Maharashtra
Aug 8, 2011
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Ammonia in Product

Address: Thane, Maharashtra

Firstly, when you have AMMONIA-FREE in bold print on the pack of your products that do not contain Ammonia, likewise, a product containing Ammonia should have CONTAINS AMMONIA in bold print on the pack. Secondly, one doesn’t expect a product from a company of repute like L’Oreal containing a harmful product like Ammonia. The consumer shells out so much of money for your products thinking that they are quality products. I’m sure the...
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M
malvita
from Nagpur, Maharashtra
Mar 18, 2011
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damaged hair and frizzy hair because of smoothing treatment

Address: Vadodara, Gujarat

to whom so it may concern
dear all i was alredy having good hair but bit wavy i have visit one of the parlor in vadodara that is loreal parlor located near inox named as scissors and comb that guy doesnt know anything about hair smoothning when i have asked him clearly that i would not like to go for hair straightning i.e. pocky straight but smoothing which gives ur hair natural look . he has started my treatment without having full...
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R
rnayyar
from Panipat, Haryana
Aug 16, 2010
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worst services given by salon

Address: Chandigarh, Chandigarh

I want to register a complaint for a chandigarh sector-40 c salon regarding the coupons they have issued to us on paying Rs.500/- .They are providing the worst services.They are just worried about their time not about customer services.I have gone for manicure which they have finished in just 10 min.and for facial they have taken only half an hour and when we complaint about it they said this is the only criteria which we used.please see...
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Binz
from Pune, Maharashtra
Jul 22, 2010
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HAIR LOSS

To whom so ever it may concern.


I am suffering from excessive hair loss after having a treatment of hair smoothning from loreal product.
I paid 5000 after this. Now tell me how to prevent my hair from loss.
contact me on [protected]@gmail.com

If you want to prevent your hair please do not ever buy loreal product for your hair....
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S
SABINA
from Vasai-Virar, Maharashtra
Jul 12, 2010
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useless

Address: Mumbai City, Maharashtra

Hi my name is Sabina , I had purchased this loreal castin creme colour on 9th july 2010 from GOKUL MEDICAL KANDIVLI EAST, as per the instructions i applied this colour & even washed it thereafter as per booklet instruction which was found inside the color box, but i was very annoyed with the product as there where no results at all ,my hair color remained the same black as it was before.ALSO Nutri GLoss shampoo was not given which...
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A
Audrey Varma
from Darwha, Maharashtra
May 20, 2010
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Not upto the mark

Address: Nagpur, Maharashtra

Hello

I have been using loreal creme casting hair color, shade darkest brown, for quite some time.
However, i wish to state that thought he package mentions 'lasts for 28 washings' my hair color will not last more than 2-3 washing if i wash it twice a week. I would like to know on what basis is the product manufacturer making such claims and if they are making such claims why is it not applicable in my case....
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T
tapati gupta
from Delhi, Delhi
Dec 24, 2009
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SEVERE DAMAGE

TO WHOM IT MAY CONCERN.
I WENT TO A LOREAL AUTHORIZED AND TRAINED BEUTICIAN ON 19TH DECEMBER 2009 TO GET A TREATMENT WORTH RS 2000/- WHICH WILL SMMOTHEN AND IMPROVE THE QUALITY OF MY HAIR. ONCE IT WAS DONE I NOTICED A SMALL BALD PATCH IN THE FRONT OF MY HEAD. THE BEAUTICIAN TOD ME THAT ITS LOOKED LIKE A BALD PATCH BECAUSE MY HAIR IS SLIGHTLY STRAIGHTENED.. ONCE I GOT HOME , I TRIED COMBING IT TO COVER THE PATCH WITH HAIR. TO MY SHOCK...
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D
Dharmesh
from Mumbai, Maharashtra
Jun 18, 2009
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TUBE OF COLOURANT MISSING WITH TOO LESS CREAM DEVELOPER

I am a regular user of Loreal colour, but today when i opened box of same one tube of extra protective cream colourant was missing and in cream developer bottlel there was 10ml cream against 72ml,
B NO:B52741, DT:31/01/2009, Rs459.Purchased from Spencer, Saurya inn Arcade, Sakchi, Jamshedpur-831001.DT 2/05/2009, BILL NO 13140 ....
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Amod Dixit
from Delhi, Delhi
Feb 12, 2009
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Shocking Treatment

My wife and sister had booked an makeup appointment (2 months in advance) for our wedding reception, for which an advance was paid and the requirements communicated to the lady at the desk. However, upon reached the parlour on the actual day they were rudely refused the service. The lady (supposedly the owner) insisted that they must get a reception makeup done instead of a party makeup that they both wanted. (My wife got her wedding makeup...
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