Magzter India — no response on mail & subscription charged automatically without prior informing. | ||
Hi, My name is sameer as my case #: 00450232. I had mailed on the official mail id of master helpdesk since 16/07/20 as they charged me rs.999 on 17/07 for magzter gold subscription without having my consent. Magzter doesn't have collection of all newspapers & latest updated magazines which are required in day to day life & even it is not as useful for me & my family. I had tried this for 3 months & than tried to contact magzter but no source but only mail & that too no response from their side. It's totally loot & no use o[censored]sing such app. They are not responding to the mail since it has been more than 48 hrs & i had mailed them again to give a reply but, still no response. Kindly escalate this on high level & kindly get my refund back & make the cancellation of the subscription. Was this information helpful? | ||
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| 1 Comment | ||
Greetings from Magzter support! Please accept our apologies for any inconvenience caused to your reading experience.
First of all, I offer an apology for the delay in response. We usually respond to emails in a period of 48 hours or less. We are currently experienced post more volume than normal.
I see that you have already contacted our support team regarding this issue and we have now responded to your email.
Please check your email inbox for the reply from our support team ([protected]@magzter.com) and your request is resolved.
If you are happy with the resolution provided by our support team, please consider changing your review for our business.
Regards,
Team Magzter