MakeMyTrip India Complaints & Reviews

On 6th December, i tried booking an international flight thru' makemytrip.com.
The transaction failed. But my credit card was charged an amount of Rs.9385/-

Calls to their customer care number do not elicit any proper response about refund.

This kind of service will only dimish business flows in the future.

-praneet kumar...

I had booked 2 tkts with foll PNR - ZXSXLY, ZXSYG4 thru' makemytrip.com's telephone travel agent. The call was attended by one Mr. Himanshu Handa. I was informed that my credit card would be charged Rs.33000/- per tkt (total - 66000) for both the tkts.
But my credit card was charged 4 times for the following amounts: 22000, 18000, 15000, 80000; total - Rs.135000/-

An extra 69000 was charged for no reason. Also,...

I had booked a ticket from Delhi to Casablanca on the Emirates through Makemytrip.com. Later I cancelled the ticket through Emirates. Emirates said that since I had booked the ticket through a travel agent the money was refunded to the travel agent ie makemytrip.com.

When I spoke to Makemytrip.com they said that there would be no refunds on ticket cancellation.

So this means my money which Emirates returned...

sir,
I have made booking with makemytrip.com on 18th oct'09 for to and fro flight from ahmedabad to delhi. Departing flight on 3rd,nov'09 with Spice jet and the return flight on 5th,nov'09 with Kingfisher red for my parents Mr. Vinod Doshi and Harsha Doshi.The amount for entire booking was Rs. 9024.
When the process of making payment via credit card was midway there was error in connection on the website , i...

All,

The experience I have had with makemytrip folks has been by far the worst ever customer service that I have experienced or heard of! I must've talked to about 8 different support individuals at makemytrip.com over 28 hours period, on the phone most of the time, and to my amazement none of them focused on addressing the original request of reissuing the ticket and getting a new e-ticket number in a timely manner....

THIS IS TO INFORM U THAT I WAS PROMISED FOR FIRST CLASS AC FARE FOR FOUR PASSENGERS TO ANY DESTINATION IN INDIA BY THE MAKE MY TRIP AGENCY. I PAID AN AMOUNT OF Rs 5999/- FOR THE MMT HOLIDAY SAVER PROGRAM THAT I RECEIVED ON 31st OCTOBER 2009.OVER THE TELEPHONE I CLARIFIED FROM THEM IF IAM SUPPOSED TO PAY ANY MONEY APART FROM THIS AT THE TIME OF BOOKING .THEY TOLD ME ,NO.THIS IS THE ONLY AMOUNT I HAVE TO PAY.BUT WHEN I RECEIVED THE VOUCHER...

Dear

My name is Pradeep Vasudevan. I booked a couple ticket + Hotel combo offer on Makemytrip.com for 28 Feb 2010 which included airfare and hotel charge which came around 18063.

Destination: Lucknow to Goa
Booking ID: FPH8315628
Booking Date: Dec 7, 2009

When I completed my booking I realised that my name was appearing twice for the airline and hotel booking. I mistakenly skipped...

COMPLAINT AGAINST MAKEMYTRIP.COM AND

SHIFTTHOUGHTS CONSULTING



Dear Sir/Madam,

1. I was offered a holiday booking from makekytrip.com under the Great Indian Festival Offer by Mr Rakesh Kumar Mittal and Mr Kshitij of Shiftthoughts Consulting on 17 Nov 2009 vide transaction ID – 6422 and promised a holiday package as follows:-

(a) Destination...

Hi,

I have booked ticket from Mumbai to Melbourne on 9 November 2009 through Make My Trip,and while booking one of the employee swiped my credit card twice,and he promised me that I will get the refund for the amount in 10-12 working days,its more than a month now since I have done the booking,and I have not yet got my refund of Rs. 21970(ticket amount) and my cashback amount of Rs.1000.

I am following up with...

We bought shiftthought voucher which can be used for domestic holiday travel by paying Rs 6500. Following are thed details

Voucher Number: 001060 (MMTSTJUL6k)
Name of the Buyer: Nivedita Roy

They told that availing this, we can redeem this voucher for booking upto 9000 Rs. Their agent also repeatedly told us that this voucher can also be used for air travel booking. Now when we tried to redeem the voucher...

I am highly unsatisfied due to the services and level of loyalty being provided to the customers of makemy trip for the above mentioned tickets I booked my honeymoon travel Bali and Manyasia, my flight had to depart from Delhi Airport at 23.35 hrs at night on October 3, 2009. But in the morning called at the customer care help line of Malaysian airline and got to know that my flight from KLIA to Bali MH-851 cancelled and converted into MH...

No:1 fraud website... people please please do not use this website to book ticket... till now i did not get the reponse for my email & complaints this is my incident happend to me...
Due to lack of time for transit flight (one hour time) transit flight to mh-9191 from kul, i have missed the flight and there is no one to help me over there in kl airport. (one of the biggest airport – kuala lumpur)

In the make my...

Dear Team,

I booked ticket from Delhi to Lucknow from Make my trip booking reference number FLT[protected] worth Rs 3487 on 28/11/2009.

however, money got debited from my account without providing ticket, when i called up customer care to confirm the status, i was told that same will be refunded to you with in 2 days which is not been given to me.

01st Dec 2009 - I called up again to confirm...

I booked tickets via flt[protected] for 2 adults 1 child and 1 infant for lucknow delhi kingfisher IT 205 on 23-11-09 and paid via credit card for Rs 11948. In morning I took printout with the following airlines pnr No
LFCQXP for akshay and Shankuntala
GNJMRR for Rajni and Arav
How ever on reaching airport we were told that the travel agent MAkemytrip has cancelled the pnr GNMRR for Arav and rajni whereas we...

Dear Sir,

Ref. Booking id : IN0910B08790

I had travelled on a holiday package recently thru makemytrip.com. This was my first trip thru MMT. I experienced problems during most part of my trip in terms of poor hotel accomodation against what was commited while booking/payment, uninformed waiting time during hotel check-ins, lack of cooperation from local contacts provided by MMT, long waiting/hold time while making...

I wanted to avail the prize which I won in make my trip.However, today i was told that my prize was "valid for certain period" and that MMT wont be able to give me the same. I would like to bring to your attention that this information was not brought to my notice earlier and i was told in Feb'09 that i would be able to avail of the prize by Dec'09. Additionally, my prize was worth about Rs 4.5 Lacs but i was also ok...

I have booked ticket thru makemytrip.com (booking number 4YXHYP and 4YNKVA) travelling on 4th December. In late October, I received an email providing revised schedule. I sent email on 31st October because with the revised schedule, I found some issues (listed below).

1. I have 2 hours and 30 minutes between arrival at LGA airport in NewYork and departure from JFK airport NewYork. In 2.30 minutes, I have to come out of LGA...

Hi,
We had booked two roundtrip tickets on 6th november at MakeMyTrip for Delhi-Udaipur sector for 29th November with booking id Booking ID -FLT[protected]. The cost of the first ticket was[protected]+4614)/ while the second ticket was at[protected]+4869). When inquired as to why the tickets were differentially priced (for taxes as well!), the cutomer support told that the two tickets belong to Different Classes although they are both...

I have made booking from Make my trip to Kingfisher airline. Now if I want to cancel the ticket, I have to pay cancellation charges of 750 to airlines and 250 to Agent that is make my trip.com

This I think is unfair. When I called KingFisher to cancel my ticket, they say they can't do it. whereas I called make my trip.com and they say if airline can cancel thier ticket then I don't have to pay thier service fee.br...

Dear Sirs
I booked internal India flights with MakeMyTrip.com earlier this year. My booking reference from them was FLT[protected] & the Kingfisher Airlines PNR was CFWNQZ. The outward flight Delhi to Dharamsala was fine, but the airline cancelled the return flight on 29 October without notice. The airline authorities at the airport gave me written authorisation for a full refund which I was told I must obtain from Make My Trip....