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MakeMyTrip India Complaints & Reviews

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Last updated May 26, 2024
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MakeMyTrip India reviews & complaints page 403

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M
MAnjinder Singh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PNR no. given 1 hour before Departure

Organization Name: Make MY Trip


Product/Service Description: FLT[protected]- from Delhi to Kolkatta

Date Of Purchase : 27, January 2009

Reason for Complaint : PNR no. given 1 hour before Departure

It''s regarding my booking id FLT[protected] . MMT generated and send an SMS of PNR no. one hour before departure of flight .
I had booked this ticket for Mr...
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V
vinit rangbulla
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fare related misinformation

Dear All, I had booked a ticket from Mumbai to Delhi using the webportal www.makemytrip.com. Amongst the set of flights shortlisted, I chose one which said 50% discount on the basic fare .

The flight no was G8152 Mumbai Delhi bearing PNR No: BVZ7UA dated May 09, 2009.

After a few days of booking the flight when I did not receive the credit as expected, i called up the customer support. On inquiring, I got the...
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P
Prashant
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud Hotel Booking - No Refund!

To Whomsoever it may CONCERN,
I am 3 year old customer of make my trip. My login id is [protected]@yahoo.com

I am very disappointed with the last Hotel Booking I made. I call it a Hotel Booking, because as usual, I selected the Hotel Option, selected the City, specified the check-in and check-out dates and searched for HOTELS. On the search results, make my trip displayed showing 120 Hotels of 120. I clicked on Book...
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V
Vikram Mehta
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Commitment

I booked the below Ticket from Delhi-Mumbai and MakeMyTrip confirmed cash back of 50% on basic freight will be reimburse but after 55 days the amount has not been credited. they are cheated to the clients



[protected]@goair.in wrote:
>
> Go Airlines (India) Pvt. Ltd.
>
> Confirmation number: 6ZHO6U
> Receipt and Itinerary as of Tue-24Mar2009 17:34
>...
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nupur kulshrestha
from Calicut, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of cancellation

I had booked the air tkt for my parents from cok to del by MakeMyTrip Booking ID FLT[protected] and
PNR Number WTQJLQ on 4 Mar 2009 with travel date of 07 Mar 09. However due to some reasons the travel had to be cancelled. I cancelled the tkt on 06 Mar 2009 atleat 13 hrs before the commencement of journey. It appeared on the screen after cancellation that a sum of Rs 2000.00 has been deducted. Then I made fresh booking vide id FLT[protected]...
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Prasanna Santharam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DISPUTE B/W AIRLINES AND MAKEMYTRIP AGENT

Dear Public,

I booked a flight ticket for my friend from Malaysia to chennai (including return) through makemytrip.com .It was in Malaysian Airlines. The ticket fare to and fro was INR 20, 009(including tax). while selecting the flight in the fare details it clearly showed that this particular ticket is a refundable e-ticket. By seeing that only I made the payment because my plan was subjected to change at any time. I got...
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N
Nadim Qamer Azami
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged more

Organization Name Make MY Trip
Organization e-Mail [protected]@yahoo.com
Product/Service Description FLT[protected]- ticket from Delhi to Patna
Warranty Status Do not know.
Date Of Purchase 18, Apr 2009
Complaint Details
Reason for Complaint Price
Complaint Rating 10(in a scale of 1 to 10)
Name of the Company Employee Jaya Talwar
Complaint Details It''s regarding...
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S
Saujanya Kashyap
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading Advertisements and Cheating

I am writing this letter with the motive to inform people who are planning to take any kind of services from Make My Trip in India or abroad. Also I would like to urge all of you to bring it to the attention of every possible reader/viewer etc.

In the below passages I will write in detail about my experience with this pathetic organization and how people involved in this organization mislead innocent customers and manipulate...
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A
Anurag Tripathi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash Back Money not refunded

Below are the information from eticket that I booked with MakeMyTrip.com. It was promissed to to give 50% cash back which still is not debited in my account.

Mr Anurag Tripathi
Mr Anurag Tripathi
Age
above 12 yrs
above 12 yrsSegment
New Delhi - Bangalore
Bangalore - New Delhie-Ticket number
UUZ6BQ
NHPPLW

Promotional Information

Promotions...
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A
Abhishek Agrawal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CashBack

Make my trip had an offer of giving 50% cashback on the spicejet fare. I emailed them asking if this offer was valid for net-banking customers also to which I got a confirmation from them that it was applicable for net-banking customers too. But after several days went by, I didn't receive any cash back, I contacted them for the same to which they said that it was not applicable for net banking customers. Airline booking number is JU7ZBW...
+1 photos
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V
varsha dangwal
from Dehra Dun, Uttarakhand
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refund not yet received of tct booked on 20/12/08

We booked two tckt for Del to Ruh on 20/12/08 & then got them cancelled. But till date we have yet not received our refund amount.
You are kindly requested to do the needful and kindly refund our amount after deducting your service charges.
PNR No NXBKGW
MAKEMYTRIP BOOKING NO. IN0812B04255 DATED 20/12/08
YOUR EARLY REPLY HIGHLY AWAITED.
PH. NO. [protected]...
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S
Shaon Roy Chowdhury
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent transaction from makemytrip.com

Hi everyone,

Ok, this is my story. I got this sms and mail talking of a discount on makemytrip. It said "Return ticket at the cost of One-Way: Book an IndiGo Return ticket at the cost of a One-Way ticket*, only on MakeMyTip.com". Since I travel very often on IndiGo wanted to check what the offer was all about.

First, the language in the deal is extremely misleading. The actual deal is this- If you...
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M
MANOAJ D KALAANI
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of air tickets

I HAVE BOOKED MY TRIP MUM-JAI-MUM FOR 8TH FEB 09, WITH A HOTEL BOOKING AT PUSHKAR, RAJASTHAN.SIR, ON 7TH EVENING GOT A CAL FROM GO AIR ABOUT CANCELLATION OF FLITE FOR JAI-MUM ON 9TH FEB.CALLED MAKEMYTRIP ON THAT NITE ITSELF N BRIEFED ABOUT THE SAME, AFTER DISCUSSION I ASKED FOR ALTERNATE ARRANGEMENTS INSTEAD OF REFUND.ASSURED ALTERNATE ARRANGMENTS, BUT ALL IN VAIN/FALSE, NOW THEIR IS NO RESPONSE .I HAD TO PURCHASE TICKETS ON INDIGO FOR RS...
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S
Sumit Asodhiya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ripped off-WE NEED TO TEACH THEM A LESSON.

Hi Friends,

I just want to make you guys aware of makemytrip.com. These guys are absolute frauds. I made a booking in Trident, Chennai for 2 nights costing Rs. 16690/-(as per the prices shown on make my trip portal). I visited chennai and at the time of check out when i saw the bill my head just blew off. I could see that the total bill amount mentioned on the hotel bill was actually Rs. 13190/-(inclusive of taxes). Can you...
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M
manoj kumar singh
from Bemetara, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Air Ticket

Dear Sir

I had booked one air ticket in the name of Prasun Banerjee through Makemytrip.com.
I had to fly from Raipur to Kolkota on 15th feb 2009.When i reached the Airport and was checking in the airports authority told that their system was not showing the tickets reference which i produced.Finally they told that the ticket was false. I was shocked to learn this, but some how i had to travel since it was emergency,...
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MOHAN ASSANDAS TEKCHANDANI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARRASMENT BY STAFF AND NOT PROVIDING PROMISED PACKAGED

: I HAD BOOKED TWO ROOMS FOR TWO FAMILIES IN HOTEL AT GOA THROUGH MAKEMY TRIP ON INTERNET AND ON TELEPHONE. THE HOTEL AND FACILITIES SHOWN AT THE TIME OF BOOKING IS AS UNDER: BREAKFAST, ONE AC SUITE, PICK UP AND DROP FROM STATION/AIRPORT, USE OF SWIMMING POOL, TWO HALF DAY SHIGHT SEEING, TEA/COFFEE MAKER IN THE ROOM. I HAVE RECEIVED THE CONFIRMATION OF THE SAME ON MAIL ID AND PAYMENT IS DEDUCTED ACCORDINGLY. BUT TO MY SURPRISE WHEN I REACHED...
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G
Gorak
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Make my trip cheaters

Hi Dear Friends,

I went to Kerala for new year, as I was going to the kerala first time, I was not knowing which is the good hotel and how to book the hotel.
So I trusted the Make MY trip and booked the hotels in the kovelm in 2 months advance by paying the 30k for 5days .
While booking I had given Swagata, Sagara and hotel blue sumdra 3 hotel names, make my trip said they will do the booking, after 30 minutes...
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A
Abhinav Singh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrasment

Hi,
I really hope some one goes through this whole email and escalate it to the correct authority to take appropriate action. I am a very frustrated and harassed customer of make my trip. I have never seen such a poor and harassing customer service till date. Below is the conversation I had with different people
Unknown in Make my trip: I called up on the 24th evening to check if everything is fine on the booking and was told...
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U
Ujwala J
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Horrible Hotel Booking

had booked my airticket and hotel through make my trip in Dec 08 to Goa alongwith my 12 year old daughter. My trip was planned from 25th Dec to28th Dec 08. The ariticket booking was ok but to my disgust the hotel booking done by makemytrip executive Ms.Jinal was horrible. They charges me bomb 10700 for 3 days stay but the hotel was SO HORRIBLE and unhygienic that we were forced to look up for another hotel. Ms.Jinal was constantly telling...
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R
raveemittal
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non fulllfilment of 100 % return scheme hotel booking

Monday 12th January

Reply to the below attached mail is still awaited. regards, Ravi Mittal
--- On Sat, 10/1/09, Ravee Mittal <[protected]@yahoo.co.in> wrote:

From: Ravee Mittal <[protected]@yahoo.co.in>
Subject: my booking at HHI, Bhubhaneshwar for 9th January HTL[protected]
To: amit.[protected]@makemytrip.com
Date: Saturday, 10 January, 2009, 8:41 PM

Dear Mr....
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