| Address: Puthussery House Azhakam P O Mookkannoor, Ernakulam Dist |
This is the second time we have experienced a bad service from your side. We have purchased 400 grams gold materials from your angamaly branch on 4th February 2021 and back chain of these two chains are already damaged( it is brokened while wearing). This chains have used only two times and I am surprised about your quality of material because your sale executives have told me like material have that much capacity to hold the chain. I am wondering why they have not explained while purchase time. They have not considering customer satisfaction, because all are concentrated on their sales targets. They are blindly forcing customers to buy their products.
This is our last dealing with malabar gold I won't suggest anyone else because of your service. Kindly provide a minimum guarantee for your gold materials.
Note: I have changed the back chain with a short of 30 milligrams and paid an extra amount of 100 rupees on 14th March 2021. This business is totally loss of mine.Please find the attached bill for more details.
Regards,
Jimmy George
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