Malabar Gold & Diamonds — Diamond earrings

Address: NTR circle Tirupati

I purchased one pair of diamond butees (ear rings) at your branch in Tirupati in 2013 ..which i wish to resale .I tried 5 times they are rejecting..day before yester day again i went they asked me to come yesterday .again i went yesterday by 7 pm they made me to wait till 9 pm the shop was almost closedbut they didnt process my return process and asked me to come again buti rejected and asked to complete by themselves as i ve handedover the diamond ear rings and guarantee card too.They ve not even given me any acknowledgement and and not even processed today when i enquired just now they are saying that rate has come down. and not done the return process and with out any acknowledgement they are keeping my diamond ear rings with them.