Malabar Gold & Diamonds — gold chain, soldering damaged

Address: Gulbarga, Karnataka

Website: sardurrani@gmail.com

Hi there,
I i'm old customer of malabar gold in gulbarga, last time i have purchase a gold chain about 12 gm, they issued me a insurance certificate, after only couple o[censored]se the chain soldering damaged and hook also damaged, i went to shop and return the chain they told me it will be repaired and they have send to mumbai for repair, after 2 weeks they email and salt it can't be repaired, first they are accepted that it can be repaired but after all of sudden they are saying it can't be repaired, kindly check it and inform me on my email, thanks