Malabar Gold & Diamonds — low quality product and charge high making charge

Address: 110085

Dear sir/mam,
I am regular customer of your prestigious and highly trusted brand.I always prefer to buy any item from your showroom.I had elder brother marriage on 25 April, so bought lot's of items on first week of april of your pitam pura branch.
Its had a mangal shutr(pendent), after two or three days of wear that mangalshutr.Some part of it detached. Immediately I informed to your Branch, first they told me to exchange with the another ornament.But they don't have liked item. Again after 2 week we go to showroom and choose another pendent, they Again charge 9.5% of making charge .I lost all faith on malabar and decide to never ever buy any ornament and never prefer to anyone to go Malabar.Please Sir/mam a felt cheated by Malabar please take strict and possibe against Manager. He was very rudely.I never go to your any branch.