Malabar Gold & Diamonds — Making charges

Address: flat no.20 b,garden villa homes,zirkpur ,punjab

Dear sir/madam
Maine 29/7/2020 ko apke chandigarh ke naye showroom se neacklace kharide. Jiski making charges kafi kam batayi gayi thi showroom ki opning wale din showroom mein kafi rush tha to harpreet jo vanha ki manager hai ki bill hum apko bad me de denge. But jis din main dobara store me gayi to harpreet ne bola (Maneger) ki hum 20%hi charges lagayenge manie jab bil dekha to usme making charges kafi zyada lagenge isliye maine bola ki app deal cancel kar do to vo us baat par bhi raazi nahi hui or kahne lagi ki app kam making charges wali jwellaryt le jao. Jub humne ghar jakar dekha to jwellary thodi thodi minor breaking thi. Jub mai dobara store gayi to she tell me ki apne neaklace ko khud janbhuj kr toda hai and we also give our old gold and also find so many fault in selling old gold. Sandeep soni (Salesperson) mam didnt done any fault. All fault and mistake done by your store maneger the salesperson sandeep soni just showing a jwellary to me. She didnt ask anything. And she is also very polite and humble person. And store maneger also done harrasment with sandeep soni for making a threat by his job loosing. So my humble request to you plz clear all of confusion. Because we dont wanted to any person loosing his job without any reason or making fault.
Thanks
Regards,
Aman
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