Address: Mumbai City, Maharashtra, 400072 | Website: Www. Malabargoldanddiamonds.com |
I had ordered from their website a nose pin for my mom on 7 th november. Requesting it's her birthday gift and pls try to deliver on 8 th. I got a late email from this lady roanna dias, who was only sending me emails about my product status. I understand they waned to verify my details mentioned on their website, but even after that, i even provided my landline number and told them to deliver fast, requested it's a birthday gift. But no use. They take the longest time ever to deliver one small nose pin. Now it's been 11 days today on 16th november, still there is no address of my product and this roanna just is good at putting these professional emails without finding a solution. If i would have not needed it that urgently i would have somehow managed to go purchase from a jewellery shop. Thank god.. That i did not do an online payment. I opted for cod. These guys are completely unprofessional and don't listen to their customers requirements. Horrible customer service horrible website. Now if the product gets delivered, i'll share a pic of that.. Let's see how good it is. Was this information helpful? |