Malabar Gold & Diamonds — request for the repair to the ornament gone something else

Address: Rangareddy, Andhra Pradesh, 500079

Hi... We baught gold buttalu at chaitanyapuri branch. They gave us the assurance of life time free service. After 6 or 7 months we went for the screw repair for the same ornament. They have given us some due date which is 1 month away. We went after one month they said still they are not ready yet. We called them then they said not ready. So directly we went there and talked with the sales men out there. He gave some reason. So we asked them to call back us when they are ready. They called us 5 days later. We went there. They made us to wait 1hr. We waited and when we saw the product they came up with has no shape. All stones got distrubed and shapeless. We asked them what was that, their response was rediculous. Those are of 77000/-. We are not at all happy with the service. They might have done it in hurry. I want them to replace and give us new one of the same model. Phone no. [protected].