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Maruti Suzuki India Complaints & Reviews

www.marutisuzuki.com

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Updated: Mar 27, 2025

Complaints 6895

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So far, so good. Maruti Suzuki India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Maruti Suzuki India will keep up the work and continue to help more customers with their concerns even better 🤝

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Maruti Suzuki India reviews & complaints page 247

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Address: Kolkata, West Bengal

The Manager, Consumer Grievance Cell This is regarding a cheating which one of Maruti dealers did with me after taking full payment, and is now forcing me to take the car, which I refuse to do. History I had booked a Ciaz ZXi(O) with Dewars Garage, Kolkata in my name AMIT BAJORIA. Before I had booked the car I had a choice between Honda City (the model with Sunroof) and Ciaz. The main reason why I booked Ciaz ZXi(O) is because the...

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Address: Lucknow, Uttar Pradesh

I had purchased the Wagonr lxi CNG green model on 26 may 2014 from Tanya Maruti. Mr Majaz Hafeez was our sales executive who dealt with us throughout the process. The buying experience was bad since he left without completing the registration process and I had to run for completing the formalities which the showroom needs to take care off but the post-buying experience has been horrible. I want to you to take the notice of the troubles we...

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Address: Salem, Tamil Nadu

Purchased the SX4 ZDI in 2012. Having the Gear shifting problem. Not able to shift the gear from 2nd, 3rd, 4th to 1st. Gear is not engaging. This issue has been reported in Several Models of Maruti (SX4, Swift, Dzire, ..) Really this is big concern as this is safety issue Please let us know the action taken by Maruti to address the Gear issue....

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Address: Mumbai City, Maharashtra

SUB – SUZUKI – RITZ- VDI Regn No –MH05/BJ-533- LMV TTAXI Chassis NO - 361058 Dear Sir, This is further to subject Vehicle purchased from FORTPOINT AUTO MOTIVE (CARS) PVT. LTD. CHINCHPOKLI, MUMBAI-12.VIDE INVOICE NO. 492 DT. 31.07.2014 in the name of DEV TOURS AND TRAVELS Vehicle details – MARUTI RITZ VDI Regn No – MH05/BJ-533- LMV TTAXI Chassis No – 361058 Engine No – 1748728 Kms – 250km(At the time of Purchase) We...

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Address: Mumbai City, Maharashtra

From last 6 months I regularly check my car mileage it is below 11 kmpl I already complaint with company - they offer me for test drive two time I have done this with two diffrent maruti service centre Actual maruti certify Mileage is 19 lmpl I received below 11 kmpl - I have all petrol bill with kilometer marking == in one test we received 16.9 kmpl with seed of 25kmhr and drive for 17 kilometer with 11 trafice signal sir daily I...

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Address: Madurai, Tamil Nadu

I am R. Anbuselvan from Madurai, Tamilnadu. I am long term customer of maruti and i had maruti 800, swift in past years and now i have maruti ertiga vdi model (2012 model). I regularly sent to service here at ABT showroom near to my area and nowadays the quality of service and treatment of service people becomes worst. On Last week only i let my car for service and they have called me in few hours and said it is around 13, 500 bill amount...

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Address: Ludhiana, Punjab

due to spare unavailability vehicle was kept for around 12 days and then returned, However the work done was not upto the mark.Insurance claim was also done, the colour is chipping off from the car near the base.Wheel alignment was not done properly, cooling of AC still the same, Mileage of vehicle is low.All these complaints were told but still not rectified.Cleaning of vehicle was also not done properly.Maruti is known for its servicing...

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Address: Jammu, Jammu and Kashmir

Hi This summer, I went to Moble authorized service station, Narwal, Jammu, J&K for getting leakage of AC gas rectified in my car ALTO VXI (JK14-9333). They checked the car, fixed the problem but after few months same problem resurfaced and there is no cooling in my car. Yesterday I went to same workshop but they refused to entertain on the pretext that they didn't have enough equipments to fix the problem.To my astonishment they referred...

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Address: Bhopal, Madhya Pradesh

To, The customer service Manager Maruty Udhyog Dear Sir, I am writing this letter to you just out of sheer negligence and pathetic attitude of your authorized dealers and Workshops. Just duping the customers. I had purchased a Ertiga VDIR3RDCd100 on the 23/3/13. The Chassis No. 167474 Engine No 2077974 on the 23/3/13. And the same was serviced by your authorized workshops. The vehicle is under warranty period. I had given my...

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We have booked maruti suzuki ertiga 2014 from the authorised dealer prakash. Auto Ulhasnagar, Maharashtra on 6th August 2014 pearl blue colour the dealer promised us that we will recive our car in 25 days then there was no call from the dealer then after 1month we went to the dealer and asked for the car the dealer told that the car has not yet came from the company whenever it comes we will inform you then on 2nd October the dealer told...

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Address: Kamrup Metropolitan, Assam

I have purchaged one used Maruti 800 from Poddar Car World true value outlet (Garchuk) on Jan 2014 but till they are not giving me my cars document which they have committed to hand over to me after the ownership transfeer ans for which they have charged me Rs.4500 extra apart from the vehicle value of Rs.45000. Every time I go they say it will take time but I have wated for 10 months and in any condition as per my knowledge 10 month is a...

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Address: Pune, Maharashtra

i am frustrated by the delivery committed by Sai Service Hinjiwadi, PUNE for a Ertiga ZXI on the 12 th Nov . I have sold my Dzire to them in exchange and was told that the new car would be dleivered within 5 days from booking aftter the check done online with Maruti Suzuki. I had paid all my balance amount to them along with the exchange car and was promised that the car would be delivered on the 5th DEC . today we are on the 4th DEC...

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Address: Ernakulam, Kerala

Doubt about Duplicate parts fixing during service by Auto Team, Palarivattom Kochi kerala Sir, we bought our alto 800 on 6th August 2014.In the same month an accident occur and serviced by Auto Team under bumber to bumber Maruthi Insurance claim. During that time 2 HEADLIGHT had to be replaced as it is damaged. They replaced it. After one week one of the headlight found to be pale in color and the other one, moisture acculmulated inside...

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Dated : 3rd Dec.’14 Dear Maruti Team, Greetings !! Sub. : Complaint Regarding Defective Car SX4 celebration Edition, Model 2012, Car Reg. Number UP14 BU 3495 I purchased a new SX4 Diesel version Celebration Edition in Sep.’12 from Rohan Motors Noida. I am extremely dissatisfied from the car & have full confidence & evidence to prove the celebration edition is nothing but a defective / rejection that Maruti...

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1. MY CAR MARUTI SX4 REGN NO CH01 AD 7818 WAS AFFECTED IN FLOODS IN SRINAGAR(J&K) ON 07 SEP 2014. I WAS TYHE FIRST CUSTOMER TO GIVE MY CAR TO MARUTI SHOWROOM HIGHLAND AUTOMOBILES IN SRINAGAR(J&K) ON 18 SEP 2014. 2. DESPITE A LAPSE OF TWO AND A HALF MONTHS AND MY REPEATED REQUESTS TO THE DEALER AS WELL AS CUSTOMER CARE MARUTI, NO ACTION HAS BEEN TAKEN TO REPAIR MY CAR. 3. I HAVE NOW EVEN BEEN POSTED OUT FROM J&K TO JODHPUR(RAJASTHAN)...

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Address: Kolkata, West Bengal

purchased zen estilo vxi- wb-06-g-6205 through maruti true value autohi tech picnic garden 34 cn roy road tiljala kolkata -39 on 01/08/14. met with an accident on 29/8/14. insurance purchased from maruti bajaj allianz, mani square mall, 4th fl, maniktala, kolkata. as per mr anupam das, asst. mgr/claims of bajaj that vehicle is not on my name as on 29/08/14 as per vahan website thus claim is rejected. as per mr rajib, m mgr. of auto hi tech...

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Hi, I am an owner of Swift and on my first servicing i was educated by your technical member that my AC filter is not fitted it is a factory fault so i have to get it fitted at a cost which they charged Rs.450/-. As said i agreed and it got fitted. So my question is, is it true or I am bluffed. And if so why not maruti is bearing the charge for the fault? I went to Spectra Motors Malad Mumbai Service centre Thank you...

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Address: Mumbai City, Maharashtra

Hi, I am an owner of swift and on my first servicing i was educated by your trained maruti staff in Mumbai Spectra Motors Mulund that the AC filter has not been provided by your company so the customer has to purchase the filter. So i was charged 450 on my first servicing. Is the case genuine or i was bluffed. And if so why the car company is not bearing the charge? Thank you...

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Address: Jammu, Jammu and Kashmir

Reg No 1906 JK 21B I had given the Alto K10 for 2nd serviceing at Jamkesh Jammu but they had not done the service properly and when i started to use AC after service i found that it was not working properly and producing a lot of noice. i had reported the same to concerned dealer but he has not any given response related to issue reported after service. I am continuously taking follow ups from them from last 15 days but they are not...

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Address: Salem, Tamil Nadu

Hi, Would like to brought to your notice on a service centre complaint. I had serviced my car wagon R - TN 22 CY 3677 - of Tamil nadu registered vehicle. For the last 2 service i didnt face much of issues. Yesterday 2nd December 14, i got a message from Triveni Cars - mentioning service is due for you please visit - for service call [protected]. When i had planned to give for service, @the gate around 10.00 AM - securities...

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