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Maruti Suzuki India Complaints & Reviews

www.marutisuzuki.com

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Updated: Mar 27, 2025

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So far, so good. Maruti Suzuki India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Maruti Suzuki India will keep up the work and continue to help more customers with their concerns even better 🤝

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information regarding my car booking status

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Maruti Suzuki India reviews & complaints page 251

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hi i am Tridev Vadhera, in the month of August2014 i bought Swift VDI silver colour from faredeal Noida, unfortunately i met with an accident on 9th sep 2014, that was a major accident, my car is repaired by JKM motors noida which is maruti suzuki's authorized service center, my car is in Zero depth insurrance, want to know about my car warrenty, because maruti suzuki offers 80000Km engine and suspension warranty...Kindly revert me as soon...

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Address: Kolkata, West Bengal

Respected Sir/Madam I purchased a swift Desire from SANEI MOTORS PVT LTD 356 Canal Street, Laketown Kolkata-700 048 Tel:[protected] mail_id:[protected]@saneimotors.com My vehicle No: WB-19G 0564, dt of registration is 13/01/2014 I got a cheque of amount Rs.18, 700.52 dated 21/05/2014 on that day(21/05/2014) Chq No:080307 drawn on HDFC, IFSC Code;HDFC0000003 But the bank returned the cheque due to expairy of validity and I returned...

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I had taken delivery of my Swift VXI on 29th sept 2014 from the dealer Indus Motors Calicut.At the time of delivery itself the front glass was fully waxed when we told them they told they will rectify the same on the first service but first service was over still the case was not rectified till now. And it was immediately two days after the first service was done my car got off on running some how managed to take it to the Indus workshop...

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Address: Pune, Maharashtra

Hi, I have bought Maruti Swift Vxi on 3rd of October from Chowgule Industries Pvt Ltd situated at Tathawade. I had a good experience and appreciated the efforts in delivering the car on time. But now whenever I call the contact person (Mr. Vinayak ) he gets irritated and sometimes does not picks up the call. Today when I called him to inquire about RTO documents that i have not received yet, he rudely said to stop calling him so...

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Address: Coimbatore, Tamil Nadu

I purchased new Ritz ZXI model from one of your show room at coimbatore. I found in net that there is Auto climate control option available in this model but it is not available in my car. I have paid ex-showroom price which is shown in your site but still this option is missing. When i asked about this in showroom the showroom they told me that Ritz full option is not having this option. When I showed them in net they told me not to check...

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Address: Udaipur, Rajasthan

Dear sir My car is buried Swift dizire.Did on 2 times of service to you not sole the problem. So plz sole to my problem. Thank you. Yashwant kumar choudhary mob. [protected]...

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Address: Jabalpur, Madhya Pradesh

Even after one month of purchase of acess125 auth agency fails to inform / provide the necessary documents of registration of the vehicle to be used on road.On call the reply-concerned clerk dealing with RTO matters on leave....

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Address: Bangalore, Karnataka

Dear Sirs I have bought a new Swift VDI (KA 41 Z 7228) on 20.10.2014 through Kalyani Motors, Bangalore. This is my 3rd Maruti vehicle after Zen and Ritz. Right from the day one I have been complaining about hard suspension (suspension is worst among all five cars I have driven so far). During the 1st Service on 30.10.14 and subsequently on 03.11.14 when I took the service person for a test drive and shown the same and they have said that...

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Address: New Delhi, Delhi

I have purchase a new Maruti Car Wagon R Green DL8CAH 2015 from Krish Automotors Jahangirpuri on 3 Aug 2014 At the time of deleivery on 3 Aug it was found that the vehicle running kms were 114 KMS Asked to the sales executive many times of dealer but not replied satisfactory Visited many times with dealer Krish AGM has issued a letter for running km of new vehicle that vehicle got transferred from factory Manesar hence running kms were 114...

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Address: Lucknow, Uttar Pradesh

This is regarding my car insurance which was expired on 8th of Oct 2014 . For this lot of call received from one up motor, lucknow and also receiving offer that if i will do insurance from one up then i will get free car washing & alignment coupon free with policy document . And for this i had given check to One up executive Mr. Rohit Nigam on 28-09-14 . After many follow up i received policy paper but not received any free coupon and...

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Address: Surat, Gujarat

My car reg. no. GJ05JB8761, i was coming ahmedabad to vadodra through exp. Highway at Saturday[protected] evening. After completion highway road we stop for refreshment that time i off my car engine after that engine not start and there SVS indicator blink so i call near kataria service center that breakdown attend person come immediately and he was lot of try to start engine but not done after that he was toeing a car on his workshop...

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Address: Kannur, Kerala

I am Maruti's customer, through dealer, Indus Motor Ltd Kannur Kerala I am terribly frustrated with service and behavior of your dealer. I am forwarding you the email which I sent to the dealer. Please go through the email and enclosed photos. Just see how irritating you will be if you go through this. See the service / workmanship in fitting seat cover, that is shown by your dealer. Revert me with the actions which you will take. Tell...

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Address: Pathankot, Punjab

I bought Swift Dzire VDI on 8th September 2014 from Pathankot Vehicleades Pvt. Ltd and applied for RC on 1st October 2014. They told me to pay Rs 35357 then on 7th October 2014 they called me to pay Rs 2000 more saying that they had done a mistake in calculating the total sum. So, I paid a total of Rs 37357. Now on 3rd November 2014 they called me to collect my RC but also told that you have to pay 2% more as the RC rates have been hiked...

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Address: Bijnor, Uttar Pradesh

I have purchage an EECO 7 seater on 09/05/2014. There is a problem i have facing continuously from the date of purchasing to till now. There is some leakage in rear axle of left side . I have contact the Rohan Motors Ltd. Dehradun for services they have been check the vehicle and sort out the problem within 1800 km running.again i have faced this problem after 5000km running and services on a service station. but again i have continously...

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Address: Chennai, Tamil Nadu

As discussed with you over the phone today, we request you to update the exact status of our vehicle and the delivery TAT. Also we really surprised about the current issue with the gear box, because the vehicle is only due for 1st service and as of today the car is used only 3750 Km. By the by this incident has shattered our confidence we had with Maruthi. But we still have hope on Maruthi and Popular Vehicles & services Ltd.,...

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Address: Gurgaon, Haryana

Dear Sir, This is to inform you that personnel from Apra Auto Ggn is not paying any heed to my complain regarding Free Car Servicing . In spite of repeated reminders, it seems they are not interested . I am Devraj Dutt, an Ex Maruti employee .. Please do the needfull . Thanks Devraj Dutt [protected]...

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Address: Vadodara, Gujarat

I have my own maruti zen estilo with registration no GJ6CM 3313. It has been serviced at maruti service only. But since last few services it has been observed that no one care for the customers. The following are the points/complaints want to raise... 1. Not proper cleaning when asked for inside cleaning..about 1500 rs 2. Not properly managed time for delivering the vehicle. 3. Charge money and forget The things to be done.....

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Address: Khordha, Odisha

Dear Sir, . I have given my car for service after one accident. They repaired and given to me in Jan 14. When they given me I had told to the supervisor I have complain in some parts. 1st one is the back side big glass which they have fitted that is completly defect. 2nd one the steering colour is also different. 3rd one dust is entering in the left side back light. From that period I have told many times to the workshop supervisors...

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Address: Mathura, Uttar Pradesh

I have given swift vxi after got into accident for repairing to UMA MOTORS, MATHURA. they didn't replace that oxygen sensor underneath the car. so the yellow light was flashing after that continuosly on the flashboard. after that i never got into accident, but they refused to accept this and now asking for full price for it.please help thanks....

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Address: Mumbai City, Maharashtra

Team, This is to update you that our Manager Mr Tulashidas Rane had given our Vehicle (Maruti Dzire Tour - MH 02 CR 677) at your Islampur Service station (Chowgule Industries Pvt Ltd Islampur) for repairs on the 27th of August 2014 and submitted all the necessary documents by 3rd of September 2014. We were informed by your Service Engineer that the Vehicle would be ready by 13th October 2014. Service time for Delivery...

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