[Resolved]  Maruti Suzuki — Sub: Complaint against hiding consumer offer & launching of a new SWIFT in 20 days

14/10/2014 From Vinod Ooralath Sivaji Ooralath House, Flat No: 203, Orlando, Dream Flower Apartment, Janatha Jn, Manjummel-683501, Ernakulam, Kochi, Kerala Phone : [protected], [protected]. To The Manager, Maruti Udyog Limited Respected Sir, Sub: Complaint against hiding consumer offer & launching of a new SWIFT in 20 days I have booked a SWIFT VDI on the 29th September 2014 & have paid Rs.1, 30, 100 as a advance (One lakh thirty thousand one hundred)(attaching receipt) on the same date after deducting the consumer offer Rs. 15, 000/-(fifteen thousand only) offered by the Popular automobiles, Mamangalam, Ernakulum .The staff forcefully made us to pay the amount on 29th September itself immediately informing that offer valid only up to next day and those consumer offer will not exist on next month. From a reliable sources came to know that staffs of Popular automobiles, Mamangalam, Ernakulum offered consumer offer of Rs.25, 000/- instead of Rs.15, 000/-and given Performa invoice.( attaching Performa invoice). When I asked about information of the new model of swift the staff doesn’t reveal anything about the new launch of swift. But the same source I came to know that they have suggested to the customer that never take the current model of swift now, because Maruti is going to launch new model of swift. So I hereby request you to refund the Rs.10, 000 as the difference in the consumer offer of Rs.15, 000 & Rs.25, 000 because it’s against cheating and hiding offered by popular automobiles. Attachment: 1) Performa invoice given to me showing consumer offer Rs.15, 000/- 2) Performa invoice showing consumer offer of 25, 000/- 3) Advance payment receipt. Please do the needful at the earliest. Thanking you, yours faithfully’ Vinod Ooralath Sivaji