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www.maxhealthcare.in
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Updated: Mar 11, 2024
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Bad 😕 It seems that Max Hospital has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Max Hospital reviews & complaints page 11

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A
Aankush77
Jun 11, 2020
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Food and service quality

My mother admit for harnia and pita operation. After operation there lack of services and there poor quality of food. Provide wrong medicine and behaviour of staff is very very bad...
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M
Mr. RK Narula
Jun 4, 2020
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Terrible Patient care

Address: max patparganj delhi-92

Max shifted my patient from icu to ward in 1715 room number and there is lots of problem i am facing with my patient i am complaining alot but no one cares as they just want money they are the most greddiest person i am come across ever...
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T
Tanisha09
May 28, 2020
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Regrading my continues mail for my patient's bill

I want to complain against the following employees working at max super specialty hospital because in spite of me sending emails and calling them none of them replied to me or helped me. I even sent the mail to the hospital but they didn't reply.

I want my patient meena jain's entire bill. Their negligence is proof that there is some manipulation in the bill. I want the entire bill asap.

The name of the people...
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K
Kanwal Gill
from Delhi, Delhi
May 24, 2020
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dr manju khemani and negligence if the customer care

Address: city max healthcare Saket

We took an appointment for 23rd may, 2020 for my aged mother as she was not well. She had a pain near her breast. So on the trust of the city saket customer care staff, we opted for video calling appointment. They charged us 1000.00 rs appointment charges. However next day dr called on normal phone asked my mothers age and name and asked the issue and advised to get test done. She denied helping the patient who was in pain since two days....
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A
Azwar Kamal
May 1, 2020
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complaint about my investigation report and patient admission

Address: CISF Complex, BHEL Haridwar, Uttarakhand

‪i am from haridwar, uttarakhand, my patient has been admitted in max, patparganj from 27th april, after the admission staff asked me to investigate the covid-19 test to attend the patient, through the guidelines i have given my sample to your staff and still waiting for the report.‬

‪i am sitting outside the hospital from last 5 days and waiting for my report so that i can meet my father (Patient), however the hospital...
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S
shubham vaish
Apr 7, 2020
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doctors availability

Address: Max patparganj delhi

I had an appointment for my fathers health check up today by 12:20 pm. At max superspeciality hospital patparganj delhi.
With dr. Deepak lohani.
I reached there by 11:45pm
But till now its 1:04pm,
We are still waiting for doctors arrival.
Staff was saying that doctor us on round but there is no sitting arrangement available for senior citizens. Service is completely pathetic.
Doctor is not available...
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K
Klarlyn Tissopi
Apr 6, 2020
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dialysis

Address: Max hospital , Saket (east)

I’m complaining about the dailysis management about Mr semson dailysis incharge he always have problem with us when ever we call up for dailysis he has something or the other to say about us He keep delaying or extending the date he don’t give Appointmnt according to time
Dear max hospital, saket (east)
This incident happen on Wednesday when I went to take appointment for Saturday slot for dailysis he told me to come after...
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N
Narender Singh Sheoran
Mar 20, 2020
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reports

My mother karanwati (Uhid [protected]) sheoran got admitted in max gurgaon dt. 06.03.20 due to chest pain complaint. Her eco and angiography was got done on 07.03.20 alog with other tests. I paid all the bills on 08.03.2020 wide receipt no. Gndi106073. I did not got following reports along with discharge summary of patient:

1. Echo report
2. Angiography report

I was told on 08.03.20 that reports are not...
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K
Kavitanegi101
Mar 19, 2020
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max smart super speciality hospital saket

Address: Mandir Marg press enclave road saket new delhi, New Delhi, Delhi, 110017

My father aged 57 years came today for appointment but may i help u desk team specifically miss nisha mr usmaan mr pradeep rawat and lady sitting at billing counter refused to accept this refferal... And they harrassed us for last one and half hour. They refused to give photocopies of retiree card too.... Every staff is rude and not coperative. Finally dr. Helped us...
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S
Shilpi singh..
from Noida, Uttar Pradesh
Mar 3, 2020
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seat in o. t.

Address: New Delhi, Delhi

Myself mithilesh gupta, my wife is admitted in max hospital patparganj o. T. At bed no.2227. But it's sitting arrangement for assistance is in very rough condition. As i sat on the assistant seat, just i fall down due to rough condition of seat. And i got injured, thereafter i told to staff about this, they told me that they are sorry for this.
Plz take needful action....
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J
J B Kaushik
Feb 23, 2020
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double of consultation and registration fee payment

Address: Max super speciality hospital Patparganj, Delhi, 110092

On 15.02.20 i paid registration and consultation fee of rs1100 for dr rajesh gupta of neurology department for my wife mrs kalpana kaushik (Mobile no [protected]). My debit card was used twice by the counter clerk as according to her ist transaction was a failed transaction.. My bank bank of baroda has informed that both the transactions are successful and hence rs 1100 be refunded immediately to the credit of my account [protected], ifsc...
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$Vijaykumar
from Delhi, Delhi
Feb 14, 2020
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max smart hospital, saket, new delhi: harassment to cghs patients

Address: H-33 A, H-Block, 110017

Max smart hospital is insisting that cghs patients get photocopies of the cghs card, referral letter and doctor's prescription, and submit them. They cite cghs circular of[protected]. However this applies only to patients above 75 years, but the hospital is taking copies from all patients.

Secondly the additional guidelines of 27th june issued by the cghs, which gives the format to be used by the patient has been unauthorisedly...
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P
Prateekmaddy009
Jan 22, 2020
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medical negligence

Address: Saket, New Delhi, Delhi

After a road accident on the 1st january 2020, i was admitted to max hospital saket, where i received my treatment and was kept under observation for 1 day. I received multiple stitches on my forehead. The doctors approved the discharge. After a few days i started feeling pain in my forehead, i visited another hospital to get it checked where i found out that 6-7 pieces of glass were still in my forehead which have caused me severe pain and...
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J
jaideep mahapatra
Jan 11, 2020
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lack of responsibility and accountability

Address: 8826378545

Urgenly carried out widal test (Bill no. Ppcs2032150). We were told by lab technician that the rport will be made availabe through mail and sms by 7 pm on 11/1/20. Nothing coomunicated. When contacted at 7.30 pm over phone, customer catr informed the report section closed at 5 pm. I needed the report urgently, which was communicated ay the time of blood collection to the lab technician. Then he told as above. I could hve done this outside...
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N
Nikhil Razdan
from Delhi, Delhi
Dec 26, 2019
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unprofessional doctor - mr vikas panwar at max hospital

Address: New Delhi, Delhi

Highly unprofessional doctor does not care about time of the patient and also he is interested in looting the patient in the name of surgery. The doctor suggested for urgent operation but after doing all the blood test and taking pac clearance from hospital when he got to know about cghs panel he was not at all interested to do operation. As per him operation was urgent earlier but now knowing it is a cghs case and there will be fixed rate...
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M
mohitgoyal2222
from Mohali, Punjab
Dec 9, 2019
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very poor attendant in emergency case

Address: House no. 622A. Street no. 3, shakti nagar, bathinda, Bathinda, Punjab, 151001

On 6th of december, my wife and i met in an accident at bathinda. So i called my friend. As my wife injured. So he took ourself to max for treatment. We made all entry to the clerk who was entering in the system. After that same inquiry started by emergency doctor. We told him we have already given the all information further we also confirmed to doctor about the place of accident, about wife working and time of accident etc. But doctor was...
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U
Uttma
from Noida, Uttar Pradesh
Nov 22, 2019
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complaint against doctor archana bachan singh.

Address: C2-203 LOTUS POND, 2A VAIBHAV KHAND, INDIRAPURAM, Ghaziabad, Uttar Pradesh, 201014

I was 1.5 months pregnant, i went for consultation to gynecologist dr archana bachan singh in max hospital patparganj, i was 15 minutes late for the appointment but i waited for around 45 minutes as she told at the reception to. As i l entered the room, she yelled at me for being late, there can be serious reason to be late & i waited afterall. Then when i told her that i am concerned about my pregnancy, as i have been travelling in train...
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M
Minaksh88153348
from Mumbai, Maharashtra
Nov 18, 2019
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doctors behaviour in emergency

Address: Max Smart Super Speciality Hospital Press Enclave Marg, Saket District Centre, Saket, New Delhi, Delhi 110017, New Delhi, Delhi, 110017

I am writing about this review of Max Smart super specialty hospital saket delhi
This was my first pregnancy, all was right, so I chose Max Hospital. I did a regular check up with dr bela makhija in saket max smart hospital and in her guidance there was no problem till 37 weeks, infact my water level was low.
In 37 weeks I took the appointment of dr bela makhija on March 15, 2019 and Dr. told me that you should make a last ultra...
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M
mahesh2662
from Jaipur, Rajasthan
Nov 15, 2019
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opd

Address: HMEL Refinary, Bathinda, Punjab, 151001

We are visited at max hospital bathinda in opd for treatment of ear & meet with ent doctor (Mr. Rohit goyal). He is just write a x-ray & told him come at 5. Pm in my rg hospital. Again he is write a test (Endoscopy & hearing test). Test are done in rg hospital & again checked all is well but problem is still not resolved in my ear. Such type happen we never seen in delhi. Max hospital is big organization we are trust you & your services but...
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V
Vikas1974
from Suar, Uttar Pradesh
Nov 13, 2019
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rude behaviour of dr alka bhasin

Address: Max Smart Super Speciality Hospital Saket, New Delhi, Delhi, 110017

I had an appointment with dr alka bhasin - nephrology for my mother for serious uti kidney problem because she was having severe pain. I just send normal message "good morning mam r u coming to opd" just after seeing this she starts shouting in hospital and using improper and wrong language in front of all patient's please let me know what's wrong in just asking whether she is coming on time or not because our experience with her is very...
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