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Max Hospital Complaints & Reviews

www.maxhealthcare.in
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Updated: Mar 11, 2024
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Bad 😕 It seems that Max Hospital has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Excessive charges in Bills by Max hospital Mohali
Appointment denied without any response

Max Hospital reviews & complaints page 13

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V
vinkush5
from Gurgaon, Haryana
Jul 15, 2019
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non availability of the doctor

Address: Saket, New Delhi, Delhi

I have booked an appointment with Dr. A Kumar (Internal Medicine), Max Smart Super Speciality Hospital, Saker for 17.50 hrs today (15.07.2019). I reached at the hospital at 18.00 hrs and it took about 10 minutes at the reception/bill desk. The billing clerk billed and sent us to the doctor. But the doctor was not available in his chamber. On enquiring from the nurses station, I came to know that Doctor A.Kumar had left his chamber at 18.00...
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sulabh3004
from Delhi, Delhi
Jun 20, 2019
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over charging in billing

Address: Max Smart Hospital, Press Enclave, Saket, New Delhi, Delhi
Website: maxhealthcare.com

Before admission to hospital I have taken a package of Rs 1.44 lacs for an economy room, after admission availed the same room type & treatment but to my surprise while billing during discharge, hospital claimed a bill of Rs 1.83 lacs. When I objected they said that the package was given to you by mistake. Pls take serious action against hospital for wrong billing so that they should not repeat this error again of charging excess amount to...
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Rao Abhinav Dhamiwal
from Noida, Uttar Pradesh
Jun 14, 2019
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harassment during internship

Address: Gurgaon, Haryana

This Complaint regarding to MISS PALLAVI HANDA (ASLP) senior

His behaviour is not good towards the intern student . she always harassing the intern students and if anyone raise there issues regarding there complaining. She always torture them by saying ( mein tumhari complain kar dungi ) and does not inform about my client and after the client gone then she inform . She always use vulgar language at front of clients and always...
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jainniraj
from Noida, Uttar Pradesh
Jun 12, 2019
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billing

Address: 875 UG-3, NITIKHAND-1, INDIRAPURAM, Ghaziabad, Uttar Pradesh, 201014

Worst hospital in delhi.. Never ever go to this hospital. डाकुओ की दुकान, मैक्स वशाली फिर बी ठीक है. हमारा मरीज को ३ दिन पहले HDU से GENERAL वार्ड में shift करने को डॉक्टर ने कह दिया, पर ३ दिन तक shift नहीं क्या, जबकी नय मरीज को...
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Gayatri Arora
from Chennai, Tamil Nadu
May 17, 2019
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please return your money, worst hospital in delhi

Address: New Delhi, Delhi, 110001

Worst hospital in delhi.. Never ever go to this hospital. Normal fever patient total bill they sent to us is rs 2 lakhs. And patient health is still same after 15 days hospitalization. The nurse even learn on patients on how to put a cannula. They only send bills and upholding patients to their own mercy. This type of hospital should be closed immediately....
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Shashi16630
from Patna, Bihar
May 14, 2019
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fake doctors for immigration

Address: New Delhi, Delhi

The customer care informed me to use the app for immigration booking. Only one doctor named dr vanita arora was present there. I told her that i am immigration checkup for canada and that woman accepted the case depite not being authorized for immigration purpose. She put up a long list of medical checkup costing me 8k. All your medical staff too supported for immigration checkup and continued with their tests. It was the last monet when...
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Aditya Mohindra
from Noida, Uttar Pradesh
May 14, 2019
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insect found in food

Address: 110032

Very disappointing i always tolerate with your kitchen items sometimes water was dirty i ignored but this time i found insect in “sambar”.

Basically today’s breakfast menu for patient was idli & sambar and patient is very keen to eat breakfast because very carving and her favorite food.
While she was having breakfast almost she consumed half of sambar and when she was taking another bite the she got to know there...
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akanksha bhatia
from Mumbai, Maharashtra
May 6, 2019
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the hospital is postponing mri of my father the more time they take in mri the more time time will bi taken for treatment

Address: Max hospital Dehradun, Dehradun, Uttarakhand, 249403

The hospital is postponing mri of my father the more time they take in mri the more time time will be taken for treatment and its about water on brain they are taking it lightly and this is serious matter as its question of my fathers life, its a huge request to take action immediately our family will be grateful o[censored].
Address-max hospital, dehradun...
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Satish Sharma
from Delhi, Delhi
May 3, 2019
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misbehaved by your employee

Address: W3 sector 8, VIshali, Ghaziabad, Uttar Pradesh, 201010
Website: Ghaziabad

Today i have went to your marketing van of yippi noodle he is starting misbehave with me in front of my 8 year daughter i have requested them samples or purchase noodle for my daughter. This is not acceptable at all this is not rite way to marketing how you do this with your customers. I am very upset need action on immediate basis or i will complain in consumer form. I am attaching photo of this guys who done this.
Hope i will waiting...
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Vbgh
from Jalandhar, Punjab
Apr 26, 2019
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doctor appointment

Address: Max Superspeciality hospital mohali

The appointments timing in max hospital is only for fresher as they pay on the first day consultations fee. On the second day you don't have to pay consultations fee again and doctor doesn't bother about the appointments on the second day.

Case:
Today i had an appointment with a doctor (2nd consecutive day) at 1045hrs and i have an other appointment with another doctor (First day). The first doctor came at around 1110hrs....
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Smrity6580
from New Delhi, Delhi
Apr 24, 2019
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over billing

Address: A5-701, olive county, sector 5, vasundhara,ghaziabad, New Delhi, Delhi, 110092

I was shocked with the bill as just for some doctor who i didn't know came and said "your uterus is normal, this pain maybe because of infection" i have been charged wherein i just wanted my doctor to come i didn't want any other doctor to visit me or charge me for anything but as usual they are here to extract money not to take care of you. I am really upset that i chose this hopital for my delivery i just have one reason and that's my gynaecologist...
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Zeeshan2568here
from Delhi, Delhi
Apr 23, 2019
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eeg

Address: New Delhi, Delhi, 110062

I had gone max hospital saket branch for eeg today, that guy who was there to do eeg, he had no manner how to talk, he did not know how to do eeg. After applying electrodes that man started gossip with his colleagues, they were laughing, joking without noticing that a patient is waiting, it was a terrible moment for me to wait in such position, after waiting a long when a shouted then a lady came and removed electrodes. For me max is no more....
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J
jyoti@1989
from Delhi, Delhi
Apr 18, 2019
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complaint against medical superintendent ms. junidha(max hospital,shalimar bagh)

Address: house no-156, near pnb bank, New Delhi, Delhi, 110039
Website: www.maxhealthcare.in

I am a government servent.for reimbursement of my bill. i visited the max hospital today at 4pm with documents. the papers have no sign of the docter concerned.the doctor has left and will be able on saturday only in opd DR. RAJESH MISHRA. i requested the reception for final stamp and signature of the c.m.o without doctor sign, by today, as our clerk will not be available from tomorrow for next fifteen days. i personally went to meet MS JUNIDHA...
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Asifshah22
from Samalkha, Haryana
Apr 14, 2019
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I have been cheated regarding treatment

I have been doing treatment of the dad in max saket since 2015 and this year again we have to go to max saket for treatment for cancer as the doctor told us to we need cyramza medicine for the patient so the doctor made me to meet one vinod in oncology department who usually gives appointment to patients for daycare treatment. As doctor clearly had mentioned in the report that we need to give 400mg of Cyramza but when i went to get it from...
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N
naresh sherwal
from Noida, Uttar Pradesh
Apr 6, 2019
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hospital is asking for extra rs 1000 for angiography video.

Address: B-200/3, chhattarpur extn., New Delhi, Delhi, 110074

My mother had an angiography test and it caused 21000. They gave us reports and discharged my mother. Later when I showed the reports to another doctor they told us we are supposed to get a video recording as well. On asking the hospital they asked us to pay Rs 1000 extra for the video.
On confirming with multiple doctors I got to knew that video is always provided with the test and should not cost any extra.
This is just cheating...
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R
rajpalk
from Moga, Punjab
Apr 5, 2019
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misbehave with patient

Address: gali no-1 back side bus stand bathinda, 151001

Kindly incantation hr (Hod) i ex sub surjit singh member of ech i reach about 16:00 hrs in ur hospital ech cell (Looking mr aman) i want to know what is emergency admit preciser mr aman ask me accident case, patisent on the stature you go for reefer case from ech so i feel this is not good behavior for senior citizen pls kindly action and reply me imminently.

Copy to cm house...
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G
Grace Clay
Apr 1, 2019
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the lack of after care and poor communication between doctors and international patients

Address: B Block, Sushant Lok 1, Near Huda City Centre, Gurugram, Haryana, 122001, Gurgaon, Haryana, 122001

I brought my mum (an international patient ) to Max hospital in Gurgaon for heart disease treatment. She was received as an emergency patient and later ended up being in CCU in the hands of Dr Arvind Das who discovered that a pacemaker implant was the right treatment for her so mum had an implant on the 14th December 2018. I was happy with this. But on our last day (22nd December) Dr Das was supposed to meet us and examine my mother and write...
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A
abhishek271989
from Delhi, Delhi
Mar 30, 2019
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lack of attention towards patient

Address: Sector-a pocket b and c, New Delhi, Delhi, 110070

We came on 30th march for gastro issue. My wife was not attended properly. A junior doctor met my wife. But the senior doctor never met my wife although he was present in emegency. Before discharging the doctor did not ask the condition of the patient. We had to remind the nurses to remove the drip repeatedly. Even after reminders they came very late....
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gameovr
from Noida, Uttar Pradesh
Mar 3, 2019
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forced to get out of hospital

Address: Max hospital Shalimar Bagh, New Delhi, Delhi, 110034

I am a aml patient post transplant. I got admitted for platlates transfusion. The platelets reacted and my body temperature was 104.2.
Dr gaurav dixit discharged me post giving paracip and asked me to come to emergency if anything goes bad. Since it was evening and everybody leaving for home, never expected such negligence from this doctor and smo....
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A
Asali
from Gurgaon, Haryana
Mar 1, 2019
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refund for no show of doctor

Address: N 110 , Panchsheel Park, 110017

This is regarding my refund. I had an appointment with dr. Brajendra prasad singh at 7:45 pm on the 4th of december and had already paid for it online. I got a call from max at around 6:30 pm saying dr can’t come to see you and spoke with the doctor also who was not available when i was already on my way to hospital. I said okay we can reschedule. The next day i asked for rescheduling and they said we can’t because it had to be done the...
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