[Resolved]  Max Life Insurance — Financial fraud based upon my max life policy details

I got a call from one person who claimed to be from max life. She stated some facts about my policy which convinced me that she may be from max life company. Then she told me that your policy is operating on agent code due to which the bonus is going to that agent and now the agent has applied for bonus from my policy. She further asked if I would like to stop that payment of bonus to the agent and need her to file a complaint with the insurance ombudsman. To this I agreed and then she told that the complaint is being registered and someoine from GBIC will call me. After one day I got a call from another person who claimed to be calling from GBIC and verified the same facts. Then he told that since my insurance policy has been closed so we need some customer id for paying the balance amount and for generating that customer id I need to pay 49000 in the name of Aditya Birla Sun Life insurance. He further stated that this amount will also be refunded alongwith insurance amount. I fell prey to this and sent them an amount Rs 49000 by Gpay after sometime. After few day one more person called and told me that he is from login department of gbic and while registering the case he has received a demand of Rs 95000 for generating an NOC. He promised to refund all this by 10th July. I paid rs 95000 also. but next day I got a call from another person stating that he is from national fund clearing and my file has gone to him for payment but service tax has to be paid. He raised a demaind of Rs 170360/-. This I refused to pay. i doubted all this and then made a call to max life toll free no. wherefrom I got information that all this is a fraud. They registered my case and assured to look into the matter.
Was this information helpful?
No (0)
Yes (0)
Mar 13, 2025
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2025
Max Life Insurance Customer Care's response
Hi,

We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

Team Axis Max Life.
Verified Support
Mar 16, 2025
Max Life Insurance Customer Care's response
Hi,

We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.

Team Axis Max Life.
Verified Support
Mar 18, 2025
Max Life Insurance Customer Care's response
Hi,

We would like to inform you that your concern has been resolved and the update has been shared on your registered email ID. Do reach out if there's anything else we can help you with.

Team Axis Max Life.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Life Insurance
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    85%
    Complaints
    1172
    Pending
    0
    Resolved
    981
    Max Life Insurance Phone
    +91 11 2693 3610
    Max Life Insurance Address
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    View all Max Life Insurance contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR