| Address: Plot No. 15, 6th Community Centre Nipun Tower, Karkardooma, Delhi, 110092 |
An agent named Aditya Raghav from maxlife insurance called me and said he is nearby my residence so he was coming to my house for a meeting regarding my max life policies. I resist but still he doesn't listen to me and came to my house. He introduced himself as relationship manager but actually he was an agent from max life insurance company. I had purchased 3 policies from max life insurance, this agent said my policies are unit linked based means generated cash value depends on share market. Therefore, he added that the generated cash value of my policies are less than the money I had invested. His way of explanation was very poor. What he was trying to do is that he was trying to confuse me to sell policies to me on the basis of my present policies then collect the cheques of policy sold for his benefits and run away to find new customers to loot them. He has no manners at all how to talk with customers. His actions became very violent when I denied what he was trying to offer me. Unit linked policies for this agent is making changes in the generated cash value of policies purchased by customers through their registered account in max life portal to show their policies generated cash value is going down. He did this to sell multiple policies to customer for his own personal interests mainly for making higher commission from policies. What this foolish agent had done with me let me explain, my one of the policy was maturing on Nov-2021, when he came to know about that he was making rubbish excuses like my policy had an offer of 12% discount on FD and your policy will be matured on May-2022. His body language and actions were very violent. If there was an offer from Max life insurance on my policy then I should have been informed via registered mobile no and email. Then without letting me know, he proceed with partial surrender of my policy. As a result, I was getting maturity amount more than 3 lakhs when he proceeded with partial surrender I got less than 1.5 lakhs. In order to hide his mistakes he borrowed 1 lakh each from my other 2 policies and give it back to me thereby reducing cash value of my other 2 policies. When I ask him why you returned the money from generated cash value of other 2 policies? He replied arrogantly and proudly saying that due to him I was able to get all my money back. Then I replied him that I didn't got the maturity amount of my policy but I got amount of current policy partially surrendered by him plus 1 lakh each from generated cash value of other 2 policies. As a result, he had returned the amount I earned through my other 2 policies not from individual policy, therefore I am not benefitted from individual policy as I was getting higher amount on maturity of this policy. On the other hand, he was making big claims and showing bad attitude. He had wasted all the money I have invested on policies. What benefit did I get on investing on policies? I think this agent was illiterate. He needs to be admitted in asylum. Give him electric shock especially on the head. He needs serious treatment as he had a habit of wasting customer money by his stupid procedures. Throw this agent out of this company as he is capable of doing nothing. He is useless.
Contact details of Aditya Raghav-
Contact No - [protected]
Email - aditya.[protected]@maxlifeinsurance.com
Address - Residence behind EDM Mall, Kaushambi, Ghaziabad Was this information helpful? | 
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