[Resolved] Max New York Life — Regarding policy copy

P

Pyne

from Kolkata, West Bengal

Apr 25, 2016

Address: Kolkata, West Bengal, 700008

Dear sir / madam

I am a policy holder of max life stepping stones - gtms vide policy no.[protected], issue date 08.12.2004. Last december 2015 the said policy had been matured. At the time for claim of maturity amount they told me to submit the policy copy. But unfortunately i don't have any policy copy.

All premium has been deposited.

When i contact with customer care toll free no. Vide policy no. They could not able to connect.

What will be the procedure for claiming matured amount?

Thanks & regards

Sourangshu pyne

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Aug 7, 2021

Complaint marked as Resolved

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Max Life Insurance Customer Care

from Gurgaon, Haryana

Apr 26, 2016

Dear Sourangshu Pyne, Our customer representative has spoken with you and has communicated the answers to your queries on the telecon. The same has also been communicated to you via email to your registered email address. We hope that post this communication, all your questions have been satisfactorily addressed. Should you need any further information, please write to [protected]@maxlifeinsurance.com and mention Ticket No. 16791493 in all future communication on the subject.

Regards,
Max Life Insurance

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