MBMT — Misbehaving act by driver

I mst amol gautam would hereby like to bring you in notice that today I was traveling from my home to college and due to some reason my today's hault was not usual destination it was fountain the fare of the ticket was 18rs and I had 15rs with me so I asked my friend to lend me 3rs the bus conductor then said * a andya *lov* and after saying *lov* he stopped I don't know how come he can use such word on duty this is what mbmt teacher their staff in training after that when I said * bhaiya aise kya bol raho* then he said *tujhya aaila and went back* so rude behaviour later I said him that I will file a complain against you he said that * mera naam leke karde* means he had no fear of mbmt management mbmt should be shamefull for it an action should be taken against him
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I am student of clg I am traveling from bus by everyday, in other cities AC buses facilities are available & the Mira bhayander big crowded public there's is not facilities of bus 12 no. Bus is coming very late, i only like to say plz add more buses or start AC buses to every area ex. new golden nest, ramdwara etc...

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