Mcdonald's India — Payment shows failed but amount is debited

Mcdonald's India — Payment shows failed but amount is debited

D Divya Ajay Kumar Dec 16, 2022 Dec 16, 2022 This thread was updated on Dec 16, 2022

Hi, I have placed an order on mcdelivery app and the payment was successful on googlepay app and amount was debited from my bank account but on mcdelivery it showed my payment was failed and order wasnt failed. I tried reaching customer service but no help. Kindly let me when will the refund be intiated. I have attached my google pay screenshot. +0 photos Was this information helpful? No (0) Yes (0)
McDonald's India customer support has been notified about the posted complaint.
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McDonald's India Customer Care

from Hisar, Haryana

Dec 16, 2022

Verified Support

Dear Divya,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's