Claimed

Medlife Complaints & Reviews

www.medlife.com

1

Updated: Apr 6, 2023

Complaints 1554

Resolved

219

Unresolved

1335

So far, so good. Medlife is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Medlife will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Medlife

Having problems with Medlife?

File a complaint and get it resolved by Medlife customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Medlife

Recently resolved complaints

View all complaints

Order Invoice not available for my Orders not Resolved

Payment not returned after returning the product

Promotional Messages and calls

Most useful reviews

want to delete my account permanently

Featured stories

Refund of order number - OR5397XPC-001A

Delivery getting delayed

Medlife reviews & complaints page 20

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I have been contacting you since early July 2020 to stop your promotional messages on my mobile and over the email.
It's the height now. Even after so many emails and messages over Twitter, I still receive your messages everyday. It is so annoying and disgusting.

Every time you reply that the request has been forwarded to appropriate team and nothing happens.

I want you to stop this harassment immediately...

Helpful

Found this helpful?

Write a comment

Such pathetic service from Medlife. So i have stopped placing orders from them. I want to delete my medlife account permanently but there's no any option of deleting account in medlife page or app. I receive 5-10 promotional and ads text messages from medlife and it is irritating.

I had called, WhatsApp'ed and mailed the customer care. But it is not yet done....

Helpful

Found this helpful?

Write a comment

With reference to order no. Or3340tea-020a.
I returned the sri sri almond oil capsules because they send me the old stock of it.
And they are not returning my amount. It has been more than 30 days i returned the item to them.
And also they have blocked my number also....

Helpful

Found this helpful?

Write a comment

I have ordered medicine from medlife app. It had been delivered on 1aug, 2020. Without prior information one of my medicine removed from the cart and the money was refunded that showing in the app still as pending. I raise a complain after 5 days when still the refund isn't reflected in my bank account. They assure me that concern team will get back to me and help me in this regard but still no one called. From last 2 days when I tried calling...

Helpful

Found this helpful?

Write a comment

I an requesting company to delist my number from there telemarketing department since they call near about 15 times a day but they ignore. Then I mailed there customer care for help but from 5 days they also not able to solve my problem.
they are disturbing my mental peace and disturbs me a lot.
There complaint refrence number given by Mr. Siddiq Arbaz is Reference#00481878] [ ref:_00D2v1Y8hm._5002u6GktP...

Helpful

Found this helpful?

Write a comment

My order no #OR2463JXA-001A is supposed to be delivered on 3 rd aug, but not yet delivered till 12/08/20. their customer care no[protected] is not reachable, i have mailed them on customer care email and twitter handle as well, but no response. Medlife is such a irrresponsible company as customer care is also not connecting. i have writtene them to refund my money and to hell with the medicine as i consider this is fraudsters compnay....

Helpful

Found this helpful?

Write a comment

I have order 6 items woth 992 ₹on 16 july 2020 and paid successfully via debit card ××××××××××09 and transaction id - ml-or2030yrb-001a[protected]. After 1 day they declared unavailability of 3 item worth 638₹. Rest items were deliverd on 18 july 2020. But refunding has not been initiated even after almost one month later.
Order id - #or2030yrb-001a for dipali mondal...

Helpful

Found this helpful?

Write a comment

I have ordered product on 2 aug and delivery date was on 8 aug but not reymy product till now. Customer care cut the phone every time when i call them this site is fraud these people not even deliver the product. I have already paid the amount i want my money back....

Helpful

Found this helpful?

Write a comment

I suganda was a user for med life app before, i have uninstalled the app becoz of rapid calls atleast 8 to 10 times a day from random numbers, i have also blocked some numbers, even though i am getting calls from medlife daily,
If i really in need of medicines i will order through app which i used to do, but due to this calls issue i uninstalled the app and i also informed to the medlife team, they assured that there will be no unnecessary...

Helpful

Found this helpful?

Write a comment

I placed an order for medicines on the 4th aug being assured 18% for my medicines worth almost rs 1500, i recd my medicine yesterday. With the bill of only 16% with not all the approitate medivines and paid by card the amt of 1350. I phoned c care this morning and was told that the amt paid was less and hence the discount was less. Couldnt i be informed by sms about the 3 bottles of 250 ml of dulphaac was not at hand as so a 150 was sent...

Helpful

Found this helpful?

Write a comment

My order id for medlife is or 1517pgb005a. I subscribed for medicine on medlife app. They delivered the medicine on 8th of august 2020, but when i open the package one of the medicine named (Mucinac 600mg 60tab) were missing from the package. It was mentioned on delivery slip but was missing from the package. They duped me around rs 1500. I immediately contact delivery boy, he told me that he deliver the whole package as it is and infact...

Helpful

Found this helpful?

Write a comment

I’m getting too many messages and calls from the med life and we have not registered any account with them we are getting very frustrated and irritated by repeatedly calling and messages please note down my number +91-[protected] kindly please do something and notify them to remove the number of all we are very frustrated with them. We are getting calls since last three months and there is no such option to unsubscribe or remove this detail...

Helpful

Found this helpful?

Write a comment

Sub - complaint against medlife online shopping. For cancelled order not refunded my money. Want only delay. Cheated my money-regarding
I am ramu and my mobile number:[protected].
Medlife order number:or0941teb-005a.
I ordered medicine in medlife online shopping through amazon pay. Paid amount rs. 1777.62. Paid on 02/08/2020. Since they modified my order without knowledge two times without my knowledge. They removed...

Helpful

Found this helpful?

Write a comment

Order vide no.#or4200hvb-001a cancelled by the company, which was already amount paid through credit card. But amount not refunded.

N. G. N. Butchibabu
Quarter no. B-12
Mulakalapalli (V), pulaparthy post
Yelamanchili mandal, visakhapatnam district
Mobile no:[protected]...

Helpful

Found this helpful?

Write a comment

Hi medlife team,

This is regarding my subject order no. Or2169kca-010a placed on 12 july 2020. Please note that this was a prepaid order and when the medicines were delivered to us on 15 july 2020, the delivery agent again collected the cash from my parents who took delivery of the medicines misstating that the order is unpaid. I was not reachable at that time due to me official commitment and my parents are senior citizens,...

Helpful

Found this helpful?

Write a comment

I'm waiting for my refund after 26th june but it's 8th august now. I called & mailed multiple times but got wrong information everytime. I'm losing my patience.
Transaction id: ml-or6694hua-002a[protected]...

Helpful

Found this helpful?

Write a comment

Address: shaw road shanti nagar, burnpur burdwan.west beng

The issue that i have experienced was: worst! Worst! Worst!
I ordered a medicine named litholite sr 400 mg, i got a call from the doctor who confirmed my prescription and told me that my medicine has been approved for delivery, after three days on 3rd august, i checked the application of medlife, i found it has been canceled, i have mental patient with me and that medicine is quite most important for him. Without a reminder without...

Helpful

Found this helpful?

Write a comment

Address: 5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

Dear I have ordered cetanil t 10 mg tablets but medlife has sent me cetanil 10 mg only tablets no I want to return my cetanil 10 mg tablets and my returns request placed on 17 June 2020 but today also my return still not completed I have given complaint to medlife customer care but no response please help me i am getting tired and I am giving screenshot of medlifes message...

Helpful

Found this helpful?

Write a comment

Website: medlife.com

Dear sir,
I have perched medicine from medlife.com and refunded some medicine.
As you told that i will get 165.18 rs in my account.
The order no. Is or9549spa-003a
You have taken my account detail 3 weeks ago.
But did not deposit the amount in the account.
Your website is showing that you have completed the refund but i did not receive any money from your side.

Regard's
Dkmourya...

Helpful

Found this helpful?

Write a comment

Address: MIG 96; KHB colony yermarus camp rauchur

They say they are the largest in terms of medicine but they should have written where there is medlife there is no life. They give offers which they and there application is not aware off. My medicines where about to get delivered on 30th july but today its 4th of august still there is no traces of my delivery when the payment has been done through online and customer care center has a premium call charges per second 2.5 paise but those #...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR