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Medlife Complaints & Reviews

www.medlife.com

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Updated: Apr 6, 2023

Complaints 1554

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So far, so good. Medlife is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Medlife will keep up the work and continue to help more customers with their concerns even better 🤝

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Order Invoice not available for my Orders not Resolved

Payment not returned after returning the product

Promotional Messages and calls

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want to delete my account permanently

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Refund of order number - OR5397XPC-001A

Delivery getting delayed

Medlife reviews & complaints page 21

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Once i placed order on medlife. Items were out of stock, so i cancelled order. Now i get 1 2 calls daily from medlife asking about order and new offer. Please delete my account with id [protected]@gmail.com
Its was my biggest mistake to use medlife...

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Report not received, delayed by 2 days.
Customer support is very bad.
Promised me a call back in 2 hours on Thursday as well as Friday, no one called back, did not receive any message or confirmation about the complaint nor received the report.
A lot of commitments done depending on this report.
Please understand the seriousness of the situation and resolve the issue asap....

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They say the order is always confirmed and is being processed. They make the confirmation phone call too.
But at the end of the day, they will get to know that the medicine we have ordered is out of stock and simply send a message saying the order has been cancelled.
They call back on our number, giving all their promotional details and not a piece of information about our need.
They only ask us to register, to get our...

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Website: Medlife.com

I have not recieved my refund although it has been more than 14 days from medlife and they are saying that they have initiated the refund and will reach but it has yet not reached my account please help...

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Address: 5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

Medlife is sending spam sms to my phone number.

I have never created an account in Medlife.
Someone else is using Medlife with my phone number.

I have many many times emailed and called Medlife Customer Care about the same.

each time they refused to solve my problem.

I am emailing them for over 3 months but each time they said to wait for 48 hours.

And just...

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The worst day of my life was, when i registered to medlife using my mobile number and after that they call me everyday 10 times and it is really frustrating. I had requested the customer care to resolve my issue but they didn't. I want my problem to get resolved as soon as po6...

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I get calls from medlife daily, and that too 5-6 calls daily and then 5 — 6 messages, i have even told them to block my number but it's of no use. It's very irritating, please ddo something about it, i request you, i am literally fed up, and there is no option of deleting an account. And why the hell should i order from their website,, firstly there app is so slow, and then they don't give any discounts, i have other appa which give 20%...

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Address: RAJBANDH BUSSTAND, DURGAPUR

Sir in this pendamic suction why our medicine hold while payment done, doctors call complete, confirm order and received, delivery date 21th july2020, but on 23ed showing order on hold due to stock issue, other i'd or1897fq-002a date 18tg, my question 1. Repeat more than 15 order why same issue done, is your customers survice, 2.in this pendamic setution why hold order medicine, 3. Why payment refund after cancelled orders why not plus damarage...

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Address: Koottala House, Kuttur

I have ordered this medicines on 10 th this month with promised delevery within 15th but on 15th delevery again extended to 17th. On 17th i got a message that your medicines are out for delevery and there given a mobile number of delevery agent. While trying to contact in that number i got a reply that person is not delevery boy and he is fed up this kind of call. Then i complained medlife cusomer care and there gets a link to status of order....

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Order no. Or9606 (Company medlife) was supposed to be delivered on july 22, 7.30 am.
But to wonder no response or phone call by anybody.
Waiting. Worthless and useless supply system....

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Address: #2-734/5 SN colony KR palli CHittoor

Hi sir,

We have ordered medicines from midlife during end of may 2020 month and medicine delivered on june 1st, later we noticed, few medicines received wrong, which we called customer care and asked for return and refund, customer care person scheduled a return pickup on june 6th, how ever it's been more than month now after return proceed, no one came till date to take the products return.in between called customer care...

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Never supplied complete order even after making full payment. Every time 2-3 items were removed with reason out of stock. My payment was unnecessarily blocked for 7 days every time due to refund raised.
If any item is out of stock, the software shouldn't accept that item while placing order and that item should be removed before making full payment....

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Dear medlife team,

I had to cancel the order because your team could not deliver on time.
I do understand that because of lockdown there is surge in demand and you guys are unable to procure orders and are in process of resolving the same but what about us, we too are facing with covid and mental hardship because your team forced me to cancel the order.
I am requesting refund of the discount lost due to the...

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Address: Bengaluru,Karnataka

I receive calls and sms from medlife everyday for no reason and sometimes they order on my behalf without my consent which is unfair...

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Even after sending mails to medlife about do not call, and also told customer service, i get calls daily more than 2....

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Address: 5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

Website: www.medlife.com

I had purchased a medlife n-95 pollution mask color black (#or6361nua-003a) on 8th july 2020 by complete payment and it was cancelled automatically. Another item (#or6361nua-005a) was ordered without my consent automatically instead of it. I denied accepting the order as it was costlier than the one i wanted.
But till date, i have not received the refund for order #or6361nua-003a and the worst part is, in the status it is showing that...

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I have had bad experience with medlife ordering a product but now that issue is i'm getting a lot of promotional sms and unable to deactivate my account.
Their support email address [protected]@medlife.com is no longer valid. Whatsapp number they have provided won't even reply.
Please help remove my account....

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I have ordered for two medicines and one n95 saftey mask, but i have received only medicines. Saftey mask is missing in the package delivered....

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Address: Medlife

I am very disappointed that from the last two month i didn't got the refund of my order. And when i call on costumer care the - y said that we will give refund in three days and then no refund. I am very frustrated with this type of service....

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Address: 5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

I ordered a medicine on 11th jul 202 and the time of delivery is 1th jul 2020

Still am not get any update from medlife about the order

I done online payment for this earlier, but there is no proper tracking system provide by company

Also i tried to connect via toll free number given in the app there is no response apart from ivr tue

Please kindly do the needfull...

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