Meru Cabs — Arrogant behavior of driver and night supervisor Ali at T 2 terminal mumbai on 3:00 am on 14/06/2023 and demand more money

We senior doctor couple booked meru cab at counter at T2 terminal exit thru MMT code and confirmed everything with lady including all charges. When we reached at taxi the driver demanded extra money and tolls etc, . argued arrogantly joined by other meru drivers and so called very threatening meru security night IC( Ali ) . They all started blaming MMT and meru counter lady and argued with us with humiliation and not bothered attitude, forcing us to book ola in front of them. This attitude, and actions of looting customers at odd hrs is absolutely unacceptable and was cheating. Meru must take action against both security IC and driver so others will not suffer. Taxi no was MH 48 CB 9101 and arrogant security night IC Ali should be taken to task. We came home in half of charges which we were ready to pay to meru, this was very very disheartened experience at odd hrs fir senior people like us. Hope meru looks in to it and improve customer experience.
Was this information helpful?
No (0)
Yes (0)
Meru Cabs customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Meru Cabs
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    69%
    Complaints
    314
    Pending
    0
    Resolved
    215
    Meru Cabs Phone
    +91 22 4422 4422
    +91 22 4052 0100
    Meru Cabs Address
    128, IJMIMA, Raheja Metroplex, Malad (West), Mumbai, Maharashtra, India - 400064
    View all Meru Cabs contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR