Metrozip — Service not yet started even after contacting 4 times

Address: Pune, Maharashtra
Website: Metrozip

Hi,

I wrote 1st mail to [protected]@metrozip.in on March 16 so as to avail the service and request them to change my route as the metrozip website did not allow me to do so. I sent 2 follow up mails too. I even called customer care twice and was told on 23rd March that I will definitely get a reply same day by 3 PM but did not receive any reply or call till date.

I have heard metrozip service is good but I am not finding same which is resulting in inconvenience in travel everyday to Hinjewadi offices.

I would request Consumer complaints team to help me with this issue.

Looking for your support. Thanks in advance.
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Comments

Third class bus service ever. Do not opt for it. They allow standing. They change routes at their own will. Never on time

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    Maharashtra
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