[Resolved]  Mivi — Ignorance in repairing, returning the my Mivi Collar Neckband..

Hi!
on 21.09.2022 I bought a new Mivi Blue - F30 Collar Neckband Headset. On 25.05.2022, it stopped working. Then I sent an email on 27.05.2022 to the Mivi team with issue info. after a few mail exchanges, they arranged a pickup and shared the tracking No.. Shipped the product they received it on 09.062022. on 18th got this Dear Raj M,
Our test engineer have identified the issue with the product.
We have fixed the issue your product will be shipped in 48 hrs.From there No response from them yet.

Any help here? Pls
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Jul 10, 2022
Complaint marked as Resolved 
After writing here on the forum.. they responded back through email and shipped my repaired product. I have received it today. Thank you so much for your support in resolving my issue.
Jul 05, 2022
Updated by Itsmerajm
Date I bought it on 21.09.2021
 
1 Comment

Comments

Hi!
on 7.12.2021 I bought a new Mivi Rock & Roll E5 wired earphones. On 10.06.2022, it stopped working. Then I sent an email on 10.06.2022 to the Mivi team with issue info. after a few mail exchanges, they arranged a pickup and shared the tracking No.. Shipped the product they received it on 17.062022. On 15th July got this Dear Neha,
Our test engineer have identified the issue with the product.
We have fixed the issue your product will be shipped in 48 hrs.From there No response from them yet.

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